Recently, some of our POS terminals have been having an issue when it comes to manager swipe approval when accepting comps and whatnot. It started with just the one terminal but more and more are starting to have the same issue. What is happening i...
Is it possible to make the caller id system work with reservations? Currently, the system doesn't see our customer database if we key in a phone number and the customer has not used reservations before even though the customer has used takeout. If ...
Hallo everyone.Toast is a great product, but it is still missing some smart features. What is really a problem is auditing the operations of the servers/bartenders. We thought that with a repository of checks in real-time, like an event recorder, thr...
The laws in our state prevent the discounting of alcohol sales. How can we set it up not discount alcohol related items?
I know some of my employees that are starting their own restaurant cant afford a new equipment, even if I donating the $1000 referral bonus is really hard for new entrepreneurs make this kind of investment. We all know that having Toast put you in a ...
My expo printer randomly misses tickets on a daily basis. I'm wondering if it is an issue with it timing out or if there is something set up incorrectly. Anyone else have this issue, or know what to check?
I don't require my kitchen staff to preform a shift review before clocking out. Is there a way to skip that process for them to clock out?
I'm curious how others are implementing NA spirits such as tequila, boubon, gin etc.Are you adding it as a liquor option to existing cocktails? I worry a bartender may accidentally make a cocktail fully leaded when it should be NA.Or are you creating...
Is there a way to remove the itemization from a customers signature receipt?
We have launched Order and Pay as our standard order method at one our of concepts - however we are finding that a few guests are ordering, eating/drinks, and then leaving while leaving their tab open. We move to close out the pre auth and their paym...
Maybe I am missing it, and it's likely something coming in Toast NOW. but, we are in DIRE need of an easier, more VISIBLE, way to see when our 3rd party online ordering is active or inactive. (Uber, Door Dash, Grub Hub) We often have to turn ...
Is it possible to close out and end the day remotely? I have a manager that usually closes out each day but she will be leaving for vacation for a week and I will not be available to close out the day at the POS. Any of my employees are able to close...
Is there a way to have the beverage sales(alcohol) in one spot, so the server knows how much to tip out the bartender? Instead of having to add it up on their own.Thanks!
We are new to Toast and on our third day. We lock one cash drawer at the bar to the bartender each shift. As a small bar, we carry over our balance at the end of the evening in the drawer to the next day. I am having a hard time figuring out how ...
Hello, I'm looking for a way to allow my employees to take a credit card payment using the stationary POS system without the POS prompting the customers screen to sign and tip, so that they may bring the customer a receipt to sign.
