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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Restricting Large Online Orders?

I've been attempting to add some parameters to our online ordering system with one of my locations. Is it possible to restrict online orders when they are too large?One of our shops is much smaller than other locations and have a smaller kitchen capa...

Double Orders?

Just reaching out to see if anyone has experienced this issue. As of probably 18 months ago, my POS devices (Toast to-go) started auto sending repeats of items. We have trouble shooted everything. Reached out to Toast about the issue but it seems to ...

New Updates Online Order

As a small business owner with a single restaurant location as well as a private delivery service and talking with other restaurants, when i found out about the .99 per order for online ordering to cover the cost.  As a restaurant i feel like not to ...

New Restaurant

Well I am new to this form but thought I should get on board, at first I was a little frustrated with setting up Toast in my new Restaurant, after watching videos and taking a zoom class I was still not getting it, finally my sales person came to the...

Resolved! Printer setup

We setup the main terminal and then the kitchen area terminal for the workers to view orders. For some reason the printer in the back kitchen will print but gives and error and the register receipt printer does too. Not sure why we are getting these ...

Glare on workstation

We have a workstation that is at a concession stand. When we flip the screen for the customer to sign the screen there is an enormous amount of glare on the screen from the sun behind them. We've tried several antiglare protection but haven't found a...

Order and Pay Credit Cards

We have Order and Pay setup with credit card pre-authorizations.We have been using this for a couple weeks and for some reason, we have a number of guests where their tabs do not close automatically.  They are still sitting in our Open Orders from th...

Remove this fee!

We all need to join together and get the word to the owner and or stock holders about this online order fee! We already pay for this service and now by passing on a 99 cent fee to our customers without our consent is causing huge problems. Customers ...