Hello Community! Exciting news! We're thrilled to announce the arrival of the New POS Experience, bringing a fresh and improved interface to enhance your restaurant operations. To ensure a smooth transition, we've put together a helpful 11-minute vi...
I would like to change my KDS and printers for online orders. Right now it just shows a time which is confusing to employees. It looks very similar to normal to go orders. I want the KDS and printers to show that it was an online order.
Hi, is there a option that i am not aware of to allow me to reset my server total covers
The Kiosk Card Reader is not working when guests attempt to tap to pay or by inserting the chip card. Only swiping the card works. How can I enable tap pay and chip pay options on the kiosk?
I got an email that a new Quick Order screen will be rolling out and that it has already been rolled out to selected restaurants. When can we expect this update to be available for everyone? I want to make sure I am prepared with training information...
Does anyone here have a virtual restaurant concept within their restaurant? I just setup a new concept with grubhub to help increase our sales. However i'm on the phone with toast to try and setup the integration and they said they are unable to do i...
I have had a few chargebacks that I challenged with signed receipts and lost with a variation of the EMV liability shift verbiage as the reason. In each of these cases they were from tabs where he had pre-authorized the credit card and then closed o...
Hi all,my question is if someone knows if i can assign one menu to a one specific revenue center only?thank you in advance.
I know theres a way but i just cant remember how to do it. I have a party coming in tomorrow for a private event and i would like to re-price items in the POS to last for the time they have reserved and then revert back after that. Does anyone know...
I am starting this thread in hopes that we can get more feedback and more traction for features we would like to see put into play, since the Ideas Hub was shut down. I know finding the features and what we would like to see made available will be ha...
Here is what we are trying to do. The user calls in the order. The employee takes the order over the phone. The employee gets the cell number of the callerThe Toast system texts a link to the caller. The user opens the text and is able to confirm th...
I want to pull up deliveries for a custom date and view on the map to see where deliveries are trending.
Good morning! I remember this being an issue back in the day---wondering if anyone knows if it has been fixed yet? Scenario:A customer places an order on ToastOOTime passes, and the prices on those items are increased in the Toast back-endA customer...
Here's a scenerio that is causing me grief. MLM enterprise with location-based > Menu-based pricing. This means my two levels of price structures are already used. We have a group of 15 items that are priced between $7 and $9. The ask is to make ...
How do I find my local Toast Sales Rep? Once every year or so. someone stops by to tell me they are my new rep, but when I need them, they have already left the company. I need to talk to a rep about some equipment needs and adjustments, but I want t...
