Hello!Our restaurant was chosen for the advance preview of the upcoming Toast POS interface upgrade, and we've started to compile a list of feedback/bugs/etc. What is the best way to get this feedback to the team working on the new interface?Thank yo...
good morning I have recently had quite a few chargebacks within my three restaurants. All have been a customer in the house paying with their chipped card on a handheld and have signed on the handheld. My question is if I have a digital signature and...
We are setting up toast for the first time. We have some issues. 1) Every time we hit SEND it displays and order time and then order date popup. This is for dine in. How do we get rid of these popups?2) Fulfillment notifications are not going to...
Is anyone else experiencing KDS internet connection loss?
Hello Toasters, This is primarily a feature request, but curious if any other brands are looking for this as well. We desperately need an internal name field for menu items, mainly modifiers. We have individual modifiers that have the same name but a...
I'm trying to offer a lunch special where you pick one entree from group A modifiers, one drink from group B modifiers and a free appetizer from group C modifiers.I can structure this, but it won't let me offer the pricing that is built into each men...
We have one order taking screen, 2 printers (pizza and fry) and one KDS screen at the expo station.The KDS alerts us with a tone when the order comes in. Great. A few weeks back, we started getting "phantom alerts" with no tickets printing and no new...
Our business is volunteering for a community event that is free and was wondering if you can still use the Toast Go POS to take orders so kitchen tickets print and orders are not messed up? Do I just have to duplicate the menu and change the price of...
Hi All ~ Had a sales call with Sauce & it SEEMS pretty impressive but would love to speak with a restauranteur who uses them? They integrate with Toast. Please let me know if you have experience with Sauce & would be willing to hop on a call to disc...
We're planning to use Order and Pay to facilitate an online-exclusive wine list in our wine bar. We plan to utilize Server Assignments to ensure that tips earned hit the right pool. Are Server Assignments persistent from one business day to the next...
We're a high volume restaurant with a menu that changes daily. We make extensive use of holding and firing individual courses. We do our best to set (and estimate when necessary) inventory quantities before opening, but invariably some inventory coun...
Hello Toast Community! We're happy to continue our coverage of the New POS Experience! This update is packed with features designed to streamline your operations. Today, we will cover the updates within Table Management! For a deep dive, check out t...
Using the "Find Checks and Issue Refunds" tab under manager activities on the POS tablet, a customer needed to get the majority of their tip refunded, (the server had typed the order's final amount into the tip section when closing the ticket by mist...
I am trying to figure out if I can set a time limit for an online order that is large so that when we get say an order for 12 I have more then 15 min to do it my regular orders are paced at 15 min.
Your cafe is way more than just another eatery. To your customers, it's their morning fix, their afternoon ritual, and their go-to date spot. Some days it's even their home office. (Got that WiFi password handy?). Below are just a few of the new pr...
