There are many occasions on a nightly basis where a driver will run their shift review, and the tip from an order is missing from their credit tip audit. The order number shows under the credit tip audit, but the tip says 0, but when you print the re...
Why does it say at top of server sales report cash left in drawer for only a couple servers. ? They make their own change from personal bank ?
We are trying to see if there is a work around for this situation... The restaurant is a very, very busy Lobster Pound. We offer chowder appetizers that are set up as menu items (Fish Chowder, Lobster Stew, Clam Chowder). However, we also have an ent...
Hi everyone!Does anyone know how we can sign a guest up for our loyalty when they don't have a check? Specifically on the POS? I know guests can sign up online, however, we have run into scenarios where a group comes in, one pays for the entire bill ...
I hear Ziosk is coming to Toast does anyone know anything about it ???
does anyone know where i find these tools at i have searched everywhere and can't find them. Everything thing on toast central comes up a dead end
Hello, We have been on the Toast System for 7-months now. Our #1 issue with the system is that the KDS System does not allow to bump individual items on the Expo Screen. Yes, you can individually bump items on the station screens, but not the Expo ...
I have both "Group by Plate" and "Consolidate Menu Items" activated on the backend.I'm trying to move entirely towards using the kitchen display system instead of physical tickets. However, it's a huge handicap that the KDS won't group menu items on ...
Some of my servers have had an issue accidentally hitting the "Send" button rather than pressing "Done" due to how close together they are at the bottom of the screen on the ToastGo2. Is there any way to switch the quantity modifier and the "Done" bu...
When the new POS launched, there were Next Seat and Previous Seat buttons in the upper right corner of the order screen. I don't know if there was an update or something, but the buttons are no longer there. Has anyone else experienced this? Does ...
I've seen this happen twice now where a drunk customer scribble all over the signature box on the handhelds when paying. They get the error message that the signature is to big and it instructs you to press clear. However, there is no clear button an...
currently i can use promos with online an takeout orders but when i go to check out on the kisok i am having a hard time getting the field on the kisok to show up so i can use promos on the kisok
Feature Request:When we check "don't include hours and pay in labor report" it should not show them in the staff count on Toast Now. I know that the hours and pay are not included but it makes it look like a lot of staff are on.
I am currently looking for a way to group bar items together when the receipt is printed telling them what is ordered. I have done it in the past, but it also groups the same items together on the EXPO and guest checks. Grouping on guest checks/EXPO ...
Hello everyone,I am about a week in a half into learning toast operations as a GM. We are a small cafe and bar coming off of R Power. The way we operate is there is one bartender in charge of a drawer and is responsible for tipping everyone out at ...
