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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

downloading upcoming reservations

we are migrating away from toast tables to resy and wanted to know if there is a way for me to download all upcoming reservations for June so we dont lose them or is there a way to migrate over from toast tables?  Karina

Duplicate customer records

Is there a way to clean up duplicate customer records associated with the same phone number?  I have to many instances where I have multiple records for the same customer.  I wish there was a way we could clean this up!

OUTAGE

So let me get this straight, there’s a nationwide toast outage, the offline mode backup isn’t working, the articles for offline checklist cannot be accessed, and customer service cannot be reached. Other friends of mine with businesses using toast ha...

Resolved! Prep station Routing for Modifier Items

To start off, when we have servers ring in a sandwich or entree, it comes in as a side that is selected as a modifier.  I have the entree routing to our Grill prep station, and the side of fries to our fry station.  The problem is that it causes the ...

Toast Tables SMS

We started using toast tables a few weeks ago for reservations. For some reason we're unable to open messages that guests send via the two way sms messaging feature on the app. The yellow speech bubble appears next to the name, but none of us have be...

Modifier Grid Sizes

I am currently trying to program my menu and don't have actual physical Toast POS yet.  Running my menu on the emulator shows my modifier's "rolling over" onto a second page in some situations.  Whereas looking at an actual POS it shows a much larger...

How can Toast make your life easier?

Hi, everyone! Imagine a world where you could instantly pass on your challenges, technical or otherwise, to an expert at the snap of your fingers.  What pesky challenges or tasks would you assign them? Maybe streamlining your modifiers? Making the m...

Time Card Edits

Is there a way to go and look and see if a clock in of an employee has been edited and by who?  Is there a way to delete that info?  I have a feeling that an employees time card is being edited and then the person who is editing it is erasing the evi...

Nested Items / Modifiers

Hi I am in the process of switching to Toast and am currently programming my backend.  I am looking for help with nested items / modifiers.  For example, I offer a special that includes 2 hot dogs and often times the customers want the hot dogs prepa...

Seat numbers on receipt

I have a large party that wants to each pay their own way by repaying the host after they leave. Is there a way to print their seat numbers on a receipt so they have an easier time after they leave?Thanks!

Validating Discounts

Hello! Has anyone seen when closing out a check a small thing pop up that says validating discount? It has popped up on tabs that have a discount and other tabs that don’t have a discount. if anyone has any information that would be awesome.