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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Persistence of Table Server Assignments?

We're planning to use Order and Pay to facilitate an online-exclusive wine list in our wine bar.  We plan to utilize Server Assignments to ensure that tips earned hit the right pool. Are Server Assignments persistent from one business day to the next...

Feature Request: Inventory Count Management

We're a high volume restaurant with a menu that changes daily. We make extensive use of holding and firing individual courses. We do our best to set (and estimate when necessary) inventory quantities before opening, but invariably some inventory coun...

Resolved! Correcting a Refund Amount

Using the "Find Checks and Issue Refunds" tab under manager activities on the POS tablet, a customer needed to get the majority of their tip refunded, (the server had typed the order's final amount into the tip section when closing the ticket by mist...

online ordering

I am trying to figure out if I can set a time limit for an online order that is large so that when we get say an order for 12  I have more then 15 min to do it my regular orders are paced at 15 min. 

NEW! Introducing Toast for Cafes & Bakeries

  Your cafe is way more than just another eatery. To your customers, it's their morning fix, their afternoon ritual, and their go-to date spot. Some days it's even their home office. (Got that WiFi password handy?). Below are just a few of the new pr...

Credit card convenience charge

Looking for some community help!I can’t be the only one trying to add a credit card convenience charge to find out that toast can’t do it supposedly???  Had a convo with support that basically did nothing.trying to add in a small percentage to all cr...

NEW POS Experience

The New Experience has an issue. When looking at Payment Terminal. Paid checks. They only show a zero balance. The old version would show a zero balance but also show you the check total. I like to see the orders and be able to check out the bigger o...

Direct deposit

I really need help. I've never had a problem linking my toast account in my chime app. Each week it makes me re link my toast and chime to 'refresh' it it says. I've had this link for a couple of years I believe. This week my toast will not link with...

Phone Connection

Has anyone had any success connecting their phone to the POS system to automate loading of customer information? This way we could eliminate the input steps for existing customers.

Split Kitchen Operations

I currently have a kitchen designed to operate in a "mirrored" manner... meaning the tickets coming from the FOH should "split" 50/50 between my "North side" and my "South side" kitchens. During slower times or times with less cooks, I route to just ...

Resolved! Organizing KDS?

is there a setting on a KDS that will either let me group like items and/ or give me a total? Currently I am rewriting on a notebook and making hash-marks to handle big tables. ie-  all of each item together  - instead of randomly spread out   totals...

Special Request KDS

Is there a way to have special requests be a different color or highlight on the KDS. This allows an expeditor to at a glance scan for these out-of-the-norm items to ensure they were attended to by the cook. It also alerts the cook to stop and read.

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