Hi. It seems Toast tracks so much....but I've not been able to find a way to give myself a base metric for how often a customer returns to our store. I looked into tracking credit cards, but Toast turns these into encryptions for safety. It wo...
Is there a way to turn a toast handheld into an expo screen for certain items: for example: we just implemented expo firing of courses. But before we did that we had salads and desserts bypass the expo screen and go directly to the prep screen. Would...
I have been having an issue lately where we seem to be loosing checks off our expo screen. The servers are ringing them in just fine, and it seems to be popping up on the correct prep stations, being made and fulfilled, but once the check is complet...
Hello,We currently have a notification set up that put the "bell" with the number of orders in que on kitchen, expo, etc monitors when a 3rd party or online order has been placed. As you can imagine this number gets large thru out the day. We are n...
Trying fiquare out how to set a delay for takeout without having to manually do it every time. And not have to turn on online ordering. We do to go over the phone, or walk in only.
How can we hold a order that has already been sent just like you can rush one.
Hi. I'm new to Toast, yesterday was our first day using the system, coming from Touchbistro. My wife and I run a small restaurant and one of us is usually there during the day, but we normally have our staffs run during the night shift. But since we...
If you operate in the Bay Area, I would love to connect with you at Spark San Francisco on March 4th!https://content.calibbq.media/spark-served-by-toast-is-hitting-the-road-to-san-francisco/ Will you be there @shone ?
Hello,I'm wondering if anyone has heard any updates about when Toast's online ordering system will be up and running in Canada. We were told it would be early 2024. We're currently using Deliverect for online ordering and find it extremely frustratin...
How do I set up Direct deposit?
Hello, I received an email the other day saying new updates were coming to allow new smaller sticky labels to be printed. We have wanted to use this feature but haven't ordered it yet since the labels were too large. I can't find any information on ...
System asks for a manager approval to split check.
If so, how? Just the phone number, not the name.I went to Takeout and Delivery > Availability > Takeout/Delivery > Takeout customer info (don't prompt). This was the only option to remove the phone number prompt but I still want to be able to prompt ...
Hello, We had to close our restaurant and are working on moving our operation to a new location. We would like to keep the same menu. It looks like it's as simple as editing the address and phone number and turning it back on when we are ready. Are w...
