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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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surcharge

I know how to add a surcharge... I use it to offset cc fees.  It is legal in my state.Is there a way to only add this to guests checks that are paid by cc.  Not add to those paid by cash ?

Require typed entry modifer/item

I am trying to set up a required modifier that forces a server to type in information when they order the item. Pretend they were ringing up a scoop of ice cream, and we had 50 rotating flavors. Rather than having all of the flavors available in Toas...

Drink Modifiers vs different menu choice

So I was wondering what a common practice is.  Do you just add a modifier onto your booze menu or make a separate choice for certain drinks?  Thinking things like bomb shots, lemon drops, Puerto Rican hooker shots etc. I know having a separate item f...

Tip Manager & Future updates

Is there anywhere we can specifically give suggestions for future updates to Tip Manager and the system in general?  I'll start by listing them here:It would be great to see a way to split tips by whole pay period.  We see discrepancies for our Prep ...

Adjustments after Batching

I had a server who accidentally closed out her check at 8:30PM and had entered $0 in as the tip. The check was "Closed." We batched for the evening and on server check-out she realized she had entered the tip incorrectly. The payment was "Captured" d...

Schedule override

I am a toast user since last November , has anyone else's order arrived during the closing date even after using schedule override to setup their future close day? Kevin

Adding Special Requests to Items

Currently have no option for adding special request to items. My restaurant is in test mode.I only have the options "Seat Number" "Dining Options" "Discount Item" There is no option for "Special Request" per the training video:https://central.toastta...

Using Blank Spaces on a grid

I would like to program groups such that you could have blank spaces within the grid. IEif you had nine items in a group it would appear by default:item item item item itemitem item item item i would prefer to design:item item itemitem item itemitem ...

Closing the Cash Drawer

While closing/counting the cash drawer at the end of the day, one issue we have found is the inability to go back to change a denomination after you have counted the whole drawer and closed it.  For example, you count all your change and cash, hit cl...

Stay Tickets to Invoices?

We produce a check # with the STAY when an order is made for a future date. We print out the check so we have the list of items to be fulfilled. When the order is fulfilled, and picked up, we are trying to figure out how to take that STAY check# and ...

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