Hello!At all our locations, we've streamlined our setup with a dedicated KDS for carryout, online orders, and DoorDash. These carryout screens have the Epson L90 thermal printer assigned.One of our offerings is the Pancake Combo, which is three small...
I had a table move from one of my servers to another different server and completely change table numbers at around 1645 today.
The new network that Toast is connected to now has our restaurant name in it. This has increased the amount of people asking for our WIFI, however we do not have public WIFI as it only runs our processing. Would this be something Toast could change o...
Is it possible, under MLM, to have 7 locations where 6 are using KDS and 1 would not be. Could they all exist under one group?
Is there anyway to make service charges to where it needs a manager authorization before it's applied? We currently do a 20% gratuity for parties of 8 or more. My staff can apply that service charge themselves and there's not option to make it a cert...
I would like to have a report that shows the average ticket fulfillment (aka average ticket time) for an entire day. Under the "Kitchen Operations" report there is a breakdown by hour, but nothing that combines it into the average of an entire day o...
This might be answered and I just cant locate it. But is there a way to force a name entry when guests are putting on orders on kiosk.
Anyone using Toast Tables Plus that transitioned from Opentable... What are your work arounds for not having CHIT printing for the servers?Or if I am missing something, let me know.Thanks in advance.
Is there a way to assign the handhelds to specific servers for their shift? I was told the handhelds can receive alerts when food is ready, instead of texting the servers cell phone.
Hello! Looking for some guidance on how to do this. We are sharing a printer with the kitchen on the patio. I'd rather be able to have the separate chits, rather than the staff having to punch in the drinks separately as we need as much efficiency...
Is there a way for the bar tickets to say "patio" so the bartender knows to put the drinks in plastic cups?
Hello everyone. Is anyone else experiencing connectivity issues with the new handhelds? We have a Toast HH1 that's been a lifeline to get through service, it's been the only reliable handheld out of three. This has been such a nightmare of a summe...
We've been using the Toast system with one location and a kitchen printer. We got the toast handheld to use at outside events and in our outdoor space. Do we need a separate printer for this handheld? It says the handheld and printer need to be on...
How can I close out/block certain reservation times on specific days? We are set up to take x amount of people in 15 increments. Say our kitchen is going to be slammed one day and I'd like to block all future 11:15am reservations, 12:30pm reservation...
We signed up for the beta for the new updated floor plan where you can see the status of tables by different colors etc etc. However, the floorplans have shrunk down. With it already being on a handheld - it is far too small to be operationally eff...
