We are experiencing an issue with online ordering from the table. It works fine most of the time but has of late started to randomly combine tabs at a table on occasion without anyone doing anything to combine them. This has resulted in customers h...
Hello, I have made a refund of double charge but the guest is saying that i never got the amount back on her debit card, i am not sure how to check if the amount was actually deposit. can someone advice
tl;dr: Has anyone found a way to remove an automatic discount? We are leveraging discounts to reduce prices of items during happy hour. Example: $3 off appetizers = Fixed $3 discount on these items. Because this is a standing offer at scheduled tim...
ISSUE: Servers can special request things when putting in an order and not charge for it and the KDS does not show that it was a special request.SOLUTIONS: A) Is there a way to make special requests require a manager approval? B) Is there a way to hi...
KDSI'd really like to suggest Toast provides the ability to change print settings from production to the main expo. Specifically, we'd like to see when the Kitchen sells a complete order (from various prep stations) it will generate an auto print of ...
We know the menu format runs horizontally as the default, has anyone ever made it view vertically?
I'm wondering if it's on the development list to better link Toast Now with Toast Tables? Specifically I'd like to be able to view open checks from one of the apps. It's an extremely useful tool. NCR- Aloha has this available through their pulse app....
I am trying to open a closed check and I do not have a re-open link next to each closed check in my orders detail report. Anybody know why?
Is there a report I can find of all of my non-sales categories, instead of finding out the day after of every item that didn't have a category in a report. I want to run a report of all my current items and find out what sales category they are publi...
Is anyone else having issues with their card swiper? I've changed mine out 4 times now and feel like Toast is scamming us since they charge more for a keyed CC. They should be obliged to make sure we have a properly functioning swiper before up-charg...
Hello. I need to solve this trouble. I tried to split checks with 2 people. When making first check, a message popped up and I said yes.(I didnt' read carefully. I thought it was typically routine message). Then, the second bill was automatically pa...
I'm sure this has been asked before. When we have items on hold, how do we add something, such as a drink, without sending the entire ticket before we are ready? Another post mentioned "meal pacing" options so perhaps this is a setting. I remember re...
I want to create a private event that has a prepaid spending limit for general consumption, then add items as they are ordered to pull off that prepaid total. (Once limit is reached, organizer can cut off ordering or extend tab to allow more ordering...
Is there a way to set up so that, when orders are being entered into the register, they show up live on the expediter screen?
Currently open checks disappear from POS after a while and they need to be re-opened and sent to devices from backend. Would be great if these open checks would move to a "hidden" section in the POS and can be pulled up on demand so they can be close...
