Toast Go 2 Handhelds
Does anyone know if we can set up the handhelds to work remotely outside of the restaurant (like away from the restaurant at an outdoor event)? Thx
Forum Posts
New Dark Mode Color Palate, lack of contrast
Is there a particular reason that the new Dark Modes is entirely mono chromatic? When viewing all checks, and searching for bar tabs by name, the lack of contrast between the Tab Name and the rest of the check details makes it significantly more diff...
Upcharging within Combos
Hi! I am looking to set up a base price for a combo, but then upcharge for certain drinks selected. Can anyone help with this?? I want the upcharge to be the same price for any size, but the other modifiers can upcharge like normal. To be more specif...
Feature Request: Modifier Routing on Per Item Basis
Basically, right now we have our modifier routing set up to display on individual prep stations if the modifier has a different station than the item. The importance of this is so that sides (particularly going to fry station) can print completely s...
Modifiers printing multiple times (but they shouldn't!)
Hi, we are having an issue that our "Seat Numbers" modifier will print multiple times on the ticket for the kitchen when the item quantity is more than one. For example if I ring in three pizzas and use the S1, S3, S4 modifier to indicate seat number...
Assigning Revenue Centers under Device Set up
It looks like this "Revenue Center" is no longer visible under Device Set up. Any idea where this was moved to or how I can add it on my screen?Terminals, handhelds, and Kiosks can be assigned to a revenue center using the device settings. On your de...
Closing day and unpaid checks
Hello!I am searching for some community suggestions on best practices in the case of unpaid checks. We had a situation where a server split off items on a check to a separate ticket after some guest fighting over who was paying for who and in the con...
Toast Terminal not allowing us to log in
Hello! Has anyone ever encountered this? Our Toast terminal is in offline mode and does not have the correct date/time (it shows we are in 2020). It will not allow me to log in. I have already followed the steps to try and reset the devices date and ...
Cant see whos logged on
When my servers log in with thier number, the order screen used to show their name at the top of the screen so they could see who was logged in. Now there is no way to tell who is logged in on the order screen or payment terminal screens.
New Toast Experience November 1
Hi Jane, I was hoping for a comprehensive list of changes coming, so we could prepare training and Ops before the launch. I did ask for our lab to be updated early if possible. Let me know and thank you!
New Ui Issue with Seat Numbers
With the new UI we had one issue from our GM anyone have any ideas? For the most part. The layout change is fine but there are a couple things that changed that add extra steps and are annoying. Mainly the way seat numbers work. Before you could hit ...
Integral Modifier Firing
Looking to pass along a request to toast. We would like to set integral modifiers to fire at different times as the item they are attached to and remain on the same ticket on the KDS. Right now integral modifiers are connected and toasts sums up all ...
Refund a credit or debit card that wasn't used as payment
How can I do a refund to a card that wasn't used. Someone needed to be refunded but there card that was used was fraud and closed so they need refunded to a new card how do I do this??
Toast Delivery Service - increased fees with no warning and now auto-deducting from my deposits
I was on a custom Doordash Drive plan with Toast and so I would pay $3.49 per delivery + $1 extra per extra mile. Then Toast sent an email that Toast Delivery Services charges would be automatically removed from my credit card deposits, whereas befo...
tutoring
would anyone be willing and able to provide one on one help with menu edits and POS setup?I am struggling a bit with the transfer of what I want to happen to what is actually coming across.
