When a check is paid with a gift cards and there is a remaining balance paid with a credit card, the credit card receipt for suggested gratuities only show the suggested gratuity for the remaining balance and not the original total. Is there a way to...
Is there a way to turn off the option of creating a stock count when an item has been 86'd but then is voided off a check (because we ran out). For example, a bartender tells the manager to 86 draft Busch Light, manager does that. Then 20 minutes la...
Within the previous 2-3 weeks we're suddenly having a problem where employees can't login or logout without a manager first logging in and then logging out. When the employee tries to log in, the message pops up, "unauthorized user". It's happening ...
I want to have calls answered from home with credit cards and tickets to print at the restaurant I'm willing to install any firewall required to maintain PCI compliance.....How can this be accomplished?
Hey Community! The video below covers some quick valuable troubling shooting steps if your cash drawer doesn't open! - Check that the drawer is not locked or Jammed - Check your cables - Cash drawer assigned to correct terminal - "Open Cash Drawer" i...
Door dash is not auto firing All other third parties are auto firingI need all takeout and delivery orders to print out on the "Counter" printer and "Kitchen" printer simultaneouslyCurrently they are only printing on the "Counter Printer"
Hi Toast Community! This may be a stupid question; I saw in Toast, before, a way to make a QR Code of our menu. I want to do this to put on the door to our restaurant. Now that I'm looking for it, I cannot find where that was. Any help will be a...
Hello I was wondering if any restaurants are putting a Percentage on there bill to make up for the Credit card surcharge fee. Also I would like to know how I can add it to my check. Also this should not be a taxed charge correct?
Hey all!New to toast on the owner side of things, have used it for years as a Manager/bartender. So I just subscribed to the Toast Partner Integrations for $25/month to add Relay as my 3rd party deliver service, but now that im about to set it up, it...
How do we get in contact with advisors who are on the Customer Advisory Board, directly?
I got the Toast POS system a few months back and it's fantastic, I liked it, especially the integration system for delivery companies saving a lot of time and easy access, and avoiding extra tablets and printers. I highly recommend this system to any...
What kind of battery backups should I get for my toast pos systems in case of a power outage?
I've been attempting to add some parameters to our online ordering system with one of my locations. Is it possible to restrict online orders when they are too large?One of our shops is much smaller than other locations and have a smaller kitchen capa...
Currently, anyone can use the pos without clocking in first. Is there a way to fix that? Also, is there a way to restrict managers codes from being used if they are not on the clock? sincerely,Rob Watlington
Just reaching out to see if anyone has experienced this issue. As of probably 18 months ago, my POS devices (Toast to-go) started auto sending repeats of items. We have trouble shooted everything. Reached out to Toast about the issue but it seems to ...
