Hello!We just converted from Squirrel to Toast this year. We are a high volume seasonal burger restaurant, and we have been using label printers for years for our Burgers which we then dress and wrap in paper, which the label is placed on.We have bee...
I had a server who accidentally closed out her check at 8:30PM and had entered $0 in as the tip. The check was "Closed." We batched for the evening and on server check-out she realized she had entered the tip incorrectly. The payment was "Captured" d...
I am a toast user since last November , has anyone else's order arrived during the closing date even after using schedule override to setup their future close day? Kevin
Currently have no option for adding special request to items. My restaurant is in test mode.I only have the options "Seat Number" "Dining Options" "Discount Item" There is no option for "Special Request" per the training video:https://central.toastta...
I would like to program groups such that you could have blank spaces within the grid. IEif you had nine items in a group it would appear by default:item item item item itemitem item item item i would prefer to design:item item itemitem item itemitem ...
We will operate behind the bar with only one of the persons number while we have multiple people behind the bar. Is there a way, while someone is clocked out on break, to continue operating under that number while that person is on unpaid break?
While closing/counting the cash drawer at the end of the day, one issue we have found is the inability to go back to change a denomination after you have counted the whole drawer and closed it. For example, you count all your change and cash, hit cl...
I am looking to disable / remove the "Special Request" option on most of my modifier groups, I would like to keep it on a few of the groups but am looking to eliminate it where possible. Is this an option?Thanks in advance!
We produce a check # with the STAY when an order is made for a future date. We print out the check so we have the list of items to be fulfilled. When the order is fulfilled, and picked up, we are trying to figure out how to take that STAY check# and ...
Is there a way to have prep stations have individual tickets for each item, while expo still shows the whole check together? Ive found the option to show separate the items, but all four options it gives either splits them everywhere or nowhere.
the toast works very well for us ,my only complaint is that being a delivery pizza place its hard to charge credit cards on when we go to deliver items you need to make a app for that purpose and swipe device so we charge them and be able to reconc...
How do i turn off auto gratuity and tax on gift card sales for gift card sales?Karina
We utilize Toast in a food hall for one of our locations. The texting feature is great for notifying customers that their order is ready. Sometimes, however, we key in the number incorrectly. Is it possible to have the customer display show the numbe...
Which Toast report can give ASPH (average spend per customer head) per server? For example, if two people are served at one table and the overall bill is £100, then the ASPH is £50.
On our First Day with Toast we could not find a closed check. After searching and calling Toast support, we found out that a server had pressed "Clear Closed Orders" which is a choice that can be reached by pressing on the 3 dots in the upper corner ...
