We have launched Order and Pay as our standard order method at one our of concepts - however we are finding that a few guests are ordering, eating/drinks, and then leaving while leaving their tab open. We move to close out the pre auth and their paym...
Maybe I am missing it, and it's likely something coming in Toast NOW. but, we are in DIRE need of an easier, more VISIBLE, way to see when our 3rd party online ordering is active or inactive. (Uber, Door Dash, Grub Hub) We often have to turn ...
Is it possible to close out and end the day remotely? I have a manager that usually closes out each day but she will be leaving for vacation for a week and I will not be available to close out the day at the POS. Any of my employees are able to close...
Is there a way to have the beverage sales(alcohol) in one spot, so the server knows how much to tip out the bartender? Instead of having to add it up on their own.Thanks!
We are new to Toast and on our third day. We lock one cash drawer at the bar to the bartender each shift. As a small bar, we carry over our balance at the end of the evening in the drawer to the next day. I am having a hard time figuring out how ...
Hello, I'm looking for a way to allow my employees to take a credit card payment using the stationary POS system without the POS prompting the customers screen to sign and tip, so that they may bring the customer a receipt to sign.
Hello-I'm having trouble locating where the Toast onboarding team was able to help me upload the logo on our main screen and also put a quick greeting on the lock screen of the POS before my employees log into to help customers. I've looked up and do...
Hello,Is anyone having issues with customers locking their credit cards? What is the use of preauthorization of cards or holding onto a credit card until the tab is paid if they can just lock it? We are a local neighborhood bar and grill located in S...
When a guest orders a sandwich, occasionally they will sub out the standard side with a side salad or a soup that they would like before their sandwich arrives. Is there a way to program the soup/salad side to fire to the salad station separately whe...
My restaurant location changes daily as I am a mobile food vendor. The address I use for billing is not the same as the physical address, which I need to be able to change daily so that it's accurate for online ordering. Is there a way I can attach t...
Can anyone explain why the Toast POS hardware doesn't offer a screen saver configuration option, especially when the terminal is NOT logged into? Our bar is not open every day, and some of the terminals aren't even in use depending on the event sched...
So at our cafe, we take a cell number from our guests to notify them through the KDS that their order is ready. So each order is known as a "take out" order. We also have an online ordering. So each order that is taken in the cafe prompts the bell...
I want to connect our Toast go to a printer we are using at our server POS station. I ordered a printer that will solely be for the TOast go's. I am wondering if i can disconnect from the printer I have now and connect the Toast Go to the new printer...
I have an indoor access point right now. I just received my Toast Go devices. I do not have my access point installed out on the patio yet. Can I use the Toast Go devices inside right now?
Is there a way to change the order in which a tab is displayed on the screen? Instead of the most recent item at the bottom, can you set it to the most recent item to be displayed at the top?
