When trying to redeem Loyalty Club members accrued points we've run into an issue. Instead of apply the points to the entire tab, it's only applying the points/money to the items that allowed them to accrue the points in the first place. In our case,...
Can Toast store credit card numbers for delivery customers who call our store to place their orders on the phone with us?I doubt that it can as I could not find anything about it in Toast Central.We are two weeks away from going live with out first s...
Our guests use DoorDash, GrubHub & UberEats to order & have their food delivered. We've run into a recent rash of discrepancies & subsequent charge-backs. We're now having the drivers sign a copy of the printed receipt acknowledging that the order ...
When logged in to my Toast account i am able to see the location drop-down bar at the top of the screen displaying the name and address of my previous job. I need to change my location of employment to my new job, but when i try to type something in ...
I have two printers that the print has started to fade making it difficult for customers to read it as well as servers? Any ideas how to correct the issue?
I've got a hamburger, and the defaults for toppings are lettuce, tomato, lettuce, mayo, ketchup & mustard. If someone clicks on ketchup, then it correctly. sends the kitchen ticket. with. "NO Ketchup", but I want it to also show the defaults when not...
Server rings 3 burgers To Go. It prints on the ticket correctly and shows in the POS correctly as 3 burgers. The KDS only shows 1 burger. The ticket wasn't changed or modified in any way. Any thoughts?
This is Starr Coles at Moe's SoulFood Kitchen and I'm not completely great on a computer, but I would like to greet you all.
Payment Terminal Mode offers a great way to monitor activity on the floor and plenty of filters. The one logical filter it is missing is to sort by server or filter by server. Sometimes I like to look specifically at what individual servers are doing...
How can I get the system to still give the $5 delivery fee to my driver even when the fee is waived because of a certain dollar amount threshhold. i.e. if you order $30 or more the fee is waived
Is there a way to prevent a table or check from being opened at the same time on 2 different terminals?
The Sales Summary page has a lot of useful info, but it is also missing some stuff that would be easy to add and improve it a lot. Gross SalesNot Missing, but too far down the report. Gross Sales, Discounts, and Net Sales should all be at the very to...
I am a food truck on location where I dont have reliable internet to run credit cards. Im hoping if the customer pays online before getting to us, the credit card will still go through regardless of our internet signal. Is this true or do I have to b...
I have a wine club, how do I charge my customers monthly or yearly for their membership?
Our main product is Crepes… How do we set it up so that the modifiers display in the order that the Crepes are made. Regardless of how the order was entered on POS or ordered online
