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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Resolved! Mobile Order and Pay and KDS Issue

Hi Everyone,We have Mobile Order and Pay setup for our cafe.  We have a QR code where customers are able to scan, bring up our menu, order, pay and they will get a text when its done to pickup at the counter.  All that is working fine.The issue we ar...

KDS production reporting

Wondering if anyone knows of a third part integrations that might be able to provide some data on KDS reporting. I currently export a menu detail report for a specific time period to excel so that I can group my items together by prep station. I use ...

Shift Reviews/Closing Drawers for a Bar

We have had Toast for 2 weeks and we cannot seem to get our numbers to even out. We need assistance in finding out if what we are doing is what is best for our situation. Here's how the bar runs:There are 2 banks of $400 for the day -$400 for AM & $4...

Future order dates

Hi folks! Has anyone else had an issue with future orders scheduled online displaying the Ordered date the same as the Due date? So if someone ordered today 12/1 for 12/22 it would show Ordered: 12/22  Due: 12/22 instead of Ordered: 12/1 It has been ...

Specified times of availability

At one time it was discussed that on Specific times of menu availability for pricing, that eventually the buttons could only be used at those specified times. Example, Breakfast Special priced at $ 8.99 Mon - Fri 6 am - 11 am, would work only during ...

86'd Items Alert

I don't believe this feature exists.  If it does, I'd like to hear about it.   It would be so fantastic if Toast could send an alert to all terminals/handhelds, either by device or user, when an item is sold out.  This way, servers can go to tables i...

CLAIR vs DAILY PAY

Those who are getting paid through the Daily Pay app should definitely look into the Clair app and online bank account. Clair offers the same perks; however, there is no charge on the money that you borrow daily. You simply repay them what you borrow...

Resolved! Need Help with Tip Claiming

Hi! We just had toast go live yesterday. Under the job code for servers and bartenders I have selected for both jobs to claim tips. When they go to clock out it is not making them claim their tips. How do I add this on? Secondly where do I go in the ...

Resolved! Server check

HI I had a server looks like she started a check, it appeared non another servers number later.  It was on 11-12-22, check #792 table 102.  We ended up comping 160.00. because neither new anything about it. Is there an activity log to see who had it ...

Resolved! restaurant 365

Hi! I work for the Schulson Collective in Philadelphia.  We use Toast across all of our restaurants.  I am working on learning how to integrate Toast with R365 in order to have real time access to inventory and price changes.  Do you have any advice ...

Resolved! Toast delivery radius

Hi I’ve heard rumors that some people can see a map that allows them to adjust the delivery radius for their toast delivery services by doordash. I ask because 5mi is too big for us. Can anyone verify if this is true, do any of you have access to thi...