Dear ToastI am writing to express deep concern regarding an ongoing and severe issue with our online ordering and payment processing through Toast, which has persisted for over a week. This issue is directly impacting customer experience, our revenue...
Hi everyone,I am considering the credit card surcharge option that's available in the Toast system. I'm reaching out to ask if any other restaurants or retailers have incorporated this, and what kind of feedback did you receive from customers?Thank y...
I'm trying to set. Up my toast and the one from T-Mobile TCL linkport only have USB c input.I need help what to do. Thank u
Hi everyone,I wanted to flag an issue we've encountered as of Sunday. One of our locations reported receiving online orders without the packaging option indicated. Our configuration is set to display the guest’s selection whether it is YES or NO. Aft...
How to talk with a local sales representative regarding purchasing new equipment
I am trying to help set up our Toast system to allow for better tracking of waste. Currently, if for example a server rings in an item wrong and the kitchen makes that item but then the item also needs to be remade, we have the server re-enter the i...
Hola tememos un problema con la cuenta, la cuenta de banco enlazada con Toast ya no tenemos ninguna acceso a la cuenta se cerró el día de hoy, ya agregué una nueva cuenta de destino pero dice que tarda de 1 a 3 días , necesito que se active lo antes ...
I was not able to allow waiters to manually fire some courses, as an option. So, if I have this feature, waiters are forced to fire tables to receive payment, which causes a dramatic confusion in the kitchen. Is it possible to fire courses as an "opt...
Hi all,We are in the process of switching to Toast and while our wine list has been imported, each wine bottle needs to be marked has having alcohol if we want to be able to have it delivered. What's an easy way to set that for hundreds of items?
Hello,In multiple location setup and the MENU link in the Navigation Bar shows all addresses for all locations. So I created a new Navigation link to url/menu since all the menus are the same. Now I cannot delete or hide either of the Menu Links in t...
Ok guys, this is something that has plagued us for YEARS. We have many large, expensive events and I need to be able to boost either ALL prices, or prices of Alcohol or beer by say 10% for 3 hours, then return to the previous price. HERE is the c...
Hi everyone! Looking for a bit of guidance with item routing. We have a special menu group called Limited Time Beverages, which is used for both dine-in and online orders. When someone orders a drink from this group, it prints correctly at the drinks...
Hello,Our restaurant is experiencing tickets double printing. All of our groups and items are programmed with their designated prep stations correctly. However, for food the tickets are printing out a second time at our expeditor. When I change it...
A challenge with selling fresh produce in a retail setting is that the barcode for the item frequently changes throughout the year based on what supplier has the item available fresh.Currently Toast does not support multiple barcodes for one item, wh...
Over the past week I've noticed changes being made in the back end that is affecting my business. First off, some products pricing was reset to random prices. For example, we sell muffins for $2.50 each but those muffins were set to $0.04, $0.05 and ...
