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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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How Are You Handling Table Flags?

We are wanting to use table flags to bring customers their food --- is anyone else out there doing this? Workflow:  Customer comes to bar  - they order food, we give them a table flag with a big number on it -- our kitchen expo/runner looks for the n...

3rd Party Order Acceptance

Hey Toast Community & @Rob Quick question regarding 3rd party partners & Toast integration - Are online orders accepted from 3rd party partners & online ordering even when the terminal is on the clock-in screen? Thanks in advance! 

Entering Waste in xtra chef

When I am entering waste in xtrachef it does not give the option for a full receipe- only the prep receipe . If a server drops a plate then this is the receipe from a menu item.  Is there a way to do this that I am not seeing or can we implement the ...

Suggested Tip Including Discounts

Hello All - We just noticed the suggested tip on the tablet is including any check discount amounts.Example:When someone needs a item removed from their check for a discount or they didn't like the item, when that customer goes to pay and the tablet ...

Find my phone on handhelds

We have a large restaurant and multiple handhelds. Sometimes a server accidentally takes one home, or worse, puts it down in some random corner of the building.  All android devices have a find my phone feature built in. Can toast enable this on the ...

Resolved! Toast App Printing Receipts Automatically

After we cut over to the "new experience", any customer placing an using the Toast App automatically generates a receipt on our main register - which we don't need or want.  It doesn't happen if an order is placed on the website.  Toast hasn't shared...

Open tab visible at multiple terminals?

Trying to figure out the best way to run our POS with multiple terminals and handhelds - and allow a guest to open a tab at one station and ring additional drinks on the same tab at an alternate station.We're now thinking it's going to be better for ...

Label print for SOME mods

We print individual item labels for all our off-premise orders.  The issue that we are faced with is that our included "sides" don't generate a label for obvious reasons.  Example: Steak comes with soup or salad (which we WANT a label printed for) bu...

Imported Gift Cards not working online

Anyone knows how to resolve this. Just started happening.   We have Gift Cards imported from prior POS system and when a customer tries to use with online line system the imported number is not linking to Toast assigned #.   The online system is sayi...

Resolved! New POS update

Has anyone else noticed that with the new update seat numbers are no longer forced when ringing in items? Did anyone else have this problem? If so were you able to resolve it? 

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