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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Resolved! credit card surcharge

How long until we see Toast provides the fix to add a credit card surcharge that meets all the different requirements. We are getting killed on processing fees since nobody uses cash anymore?

New POS experience, any positives?

So with the new POS launch a few weeks away, I was wondering if anyone had any positives from it I can share with my team? We tried it and went back to the classic POS pretty quickly. Things seemed more cluttered, especially on handhelds. I did like ...

tip amount notification on applepay payments

Hello, When we take apple pay payments on our handhelds, there's a notification that pops up when someone logs into the main station. If the check (table 14) belonged to server A, but server B logs in with his/her own passcode, they see the notificat...

Menu Help Question

Pizza Biz here. For example my Large Pizza. It has modifier groups attached for toppings and some other related things. Is there a way for me to add say 20 Chicken Wings as a modifier? So customer would see the wings when they are ordering the pizza ...

Online ordering experts

Does anyone know of an online  ordering expert?  I am happy to pay someone to help set up my online ordering.  There is a "software" product called "Toast Menu Packages" for $500 but apparently that is not actually available.  The description is exac...

Resolved! Configuring Prep time across stations

Has anyone figure out a good way to setting up prep times for items across multiple stations?Currently, if a server wants to add a protein to a dish, we've set up req'd or forced shown mods to allow them to add it to a dish and it's routed to the res...

Resolved! Kitchen display screen help

Good afternoon everyone! I am stuck and having a hard time finding the answer anywhere. Currently when any item is sent back to the kitchen at the top of the each ticket "Fire with a counting time" is displayed and im trying to remove this. Ive seen ...

Credit Card Surcharges

Hi,  Ive heard Toast as limited the credit card surcharge feature to some customers.  Does anyone been able to use this feature?  If so how do you like it?   Also does anyone with @toasty know when it will be release to everyone else?Thank you!!

Resolved! ID Check Prompt - Alcoholic Beverages

Hi all!I'd like to create a prompt for when an alcoholic beverage is ordered, there's some sort of prompt for servers to remember to check the ID. I tried setting it up with the current prompt notification feature, however, that feature is not necess...

Drag and drop feature

Was thinking and thought it would be a really cool idea to implement a drag and drop feature for pre-sent orders without having to assign to specific seat. So lets say I needed something to be 'out first' and its an appetizer and I forgot to put it a...

Limiting Items in Online Ordering

I swear we used to have the ability to limit the number of items per online order. We discovered we don't have this feature today when a huge order came through and tanked our kitchen. I know we can make rules to charge extra for larger orders, but I...

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