If so, how? Just the phone number, not the name.I went to Takeout and Delivery > Availability > Takeout/Delivery > Takeout customer info (don't prompt). This was the only option to remove the phone number prompt but I still want to be able to prompt ...
Hello, We had to close our restaurant and are working on moving our operation to a new location. We would like to keep the same menu. It looks like it's as simple as editing the address and phone number and turning it back on when we are ready. Are w...
We have Sling Scheduling as part of our Toast package. Now that we've got Toast down pretty well, I'm finally ready to look at getting Sling started. What permissions do managers need to have in Toast to access & create schedules in Sling?
When I sync a menu with Doordash that has overnight availability (Late Night Food Menu set to 11:30pm-1:30am) it causes the Doordash Integration with Toast to stop successfully syncing my menus. The same menus that are synced to Uber Eats and Grub H...
Hi, Looking to set-up Happy Hour discounts but only available during certain times in certain dining areas only. For example, happy hour being available in the bar only. How do we do that?
when you need to take a specific item out from the menu, because theres no more soup for example, ho do i do that?
When our Host assigns a table to a specific server (rotation, not sections) we need to notify the server that they now have a new table. This seems to work if our servers are assigned to a section or specific tables in advance, but not if we are in a...
Anyone using Appfront, have issues with the transactional receipt printing as soon as the order comes back to the KDS? If so, have you been able to find a solution to this problem? Or is it still ongoing?Please share the solution if you have one.We ...
With the new update, when someone places an online order for a day ahead, we are unable to assign a delivery driver to that order today. The order doesn't show up on the screen. No settings have been changed in the back-end, I'm not sure what the iss...
Hello, we are having a big issue with staff transferring all their checks onto other employees when they are leaving at the end of their shift, without communicating that this is what specific checks are. If there a setting somewhere that would requi...
We currently have meal pacing activated with the Expeditor in charge on firing courses. We want the Expo to have control over the flow of the restaurant - sort of like an expo "calling tickets" Issues we've run into: We want salads and desserts are ...
Hey everyone,One of our locations is experiencing an issue with Third-party (DoorDash) orders not firing automatically. The issue started on Friday and has continued since. I called Toast support on Friday but was told I'd get a callback. The picture...
Hey everyone!Creating internal employee-only appreciation tokens or gift cards within Toast. A client currently recognizes outstanding performance and guest-mentioned efforts through reviews, unfortunately lacking a trackable and transferable system....
This has been happening for the past couple of months. Randomly when an employee tries to log into the POS they are greeted with a error message stating "Unauthorized User." Once this happens no other employee can log into that POS until a manager n...
Hi, we are a larger bar/grill that does not typically host parties or really large groups. We do, however, make an occasional exception. Our servers work for their own tips 99% of the time, but with the big parties, they split. We normally ring ev...
