Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Delete/Undo Driver Shift Review?

This must be simple but does anyone know how to undo or delete a delivery driver shift review once it's already been done? Sometimes we've made a mistake leaving a delivery off of the driver's shift review and want to delete  it so we can add the mis...

Recipes on the POS

Looking for a way to have recipes for our signature cocktails to maybe show on the POS terminal when a bartender may not remember or a new hire can access easily and quickly. I'm asking because ive used POS systems in the past that have this option. ...

Resolved! Yiftee Gift Card Processing

My community is utilizing Liftee, which allows for communities to create gift cards that work at participating local businesses. (Intro to Yiftee: https://youtu.be/FB7Y2dyK64A?feature=shared ) Does anyone else use Yiftee in their business/community? ...

Order & Pay Hours

Is there a road map to add daily hours to Order & Pay or even to Menus similar to how Take out and Delivery are? It quite annoying to have to change hours constantly for weekend hours, special events, etc. Our seating is 90% outside and we don't real...

New Dashboard

Hey Toasters!  With this new updated to the backend dashboard it seems to be a little glitchy. It has changed on some of my managers logins but not all and it looks like it is messing with our preset settings. Such as our work week runs Saturday-Frid...

Print Take Out Tickets Only

Hello,Does anyone know the best way to configure the Kitchen printer to print take-out tickets ONLY and not any Dine-In tickets? I am looking at the item routing settings, but not quite sure if that's even an option to do. We currently implemented Ki...

Resolved! GrubHub Prep Stations

Spoiler  We just set up with Grubhub.  Our first few orders cam through and the items didnt show on any of the proper Prep Stations.  The ticket shows on expo, but none of my cooks saw anything.  Anyone know anything about this?  All my menu items ar...

Regarding Sales Cancellation

Regarding Sales Cancellation,Our company has set a policy restrictions on sales cancellations. Furthermore, even when a sales cancellation is possible, it doesn't reflect in the numbers on the day of cancellation. Instead, it alters the sales data at...

Toast DoorDash Integration and Tips

Has anyone encountered setting up a Tip Pool for the Door Dash drivers specifically so as those tips garnered go to them and not the restaurant. I have created a Tip pool but it lumps all Online Ordering tips into the pool, thus any Door Dash driver ...

Disable Auto-Fire for Scheduled Order

Hello! We use Toast and an online ordering partner. We've captured scheduled orders for an event on Monday, but we're looking for a way to prevent all of them from auto-firing to the KDS based on prep time and instead would prefer to manually fire ea...