On the new upgrade I am having trouble accessing the checks of my servers to be able to make adjustments or discounts. I used to push the three dots in the upper right corner and it would give me the option to "show all checks" but it is no longer th...
Is there a way to modify/set time entries not to round up?
How do you change the cash drawer that is opening on your POS?
Hey Community!New to Toast? Dive into our Quick Setup Guide! This concise guide offers the essential configurations for your Toast POS system. Below we have a brief overview of what the guide covers! ️ Restaurant Info Setup- Set your hours, service...
last week my "no Print" items i.e. drinks and water glass started printing on my label printer for some reason after spending an hour on the phone with customer care it still printed any help
I cannot for the life of me get a discount code to work. It's one I've used before, and have checked every little detail, but it keeps popping up saying "This discount is currently unavailable due to its Hours Available configuration". But my hours a...
I'm going to describe this the best i can. We offer choice of side with all of our entrees. Right now we have the sides set up as a modifier with the entrée. We need the "side" modifiers to show up independently for the item itself, as not to over...
Since the latest update, Toast it timing every ticket according to the online ordering prep time.We are quick serve and have online ordering, call-in's and dine-in's. Since the update, ALL tickets are automatically given the online time. We need to...
Is anyone experiencing a Toast Credit card Deposit delay ? and it has been happening quite often wondering what's going on, customer service doesn't have an answer ? it is becoming a anno
Is there a quicker way to mark an item out of stock , and have it out of stock on all 3rd party menus as well ? Right now we have to go into each copy menu and manually 86 the item which takes a lot of time.And secondly can have a time frame option s...
Can a Group by Plate setting be enabled in the KDS? We have it on for printed tickets -- it doesn't make sense that it isn't available on KDS. Perhaps I'm missing something?
Looking to build a wine list that the guest can see and order from but has additional details (besides the tags) Like vineyard, varietal, food matching suggestions, style and characteristics. I would like to have a picture for each item. I would like...
I'm trying to change the settings of our loyalty program, specifically the fraud alert setting, but its not allowing me to change anything. The button are greyed out and aren't doing anything when I try to click them. What do I need to do to change...
I signed up for a 3rd party integration package for my virtual kitchen and was told it could be done back in April of this year. It is August now and I can't get any reply from Toast on setting it up but they are sure as hell taking my money each mon...
