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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Prioritizing Modifiers on KDS screen

Hi everyone!Is there a way to prioritize certain modifiers on the KDS screen without manually rushing an item?Currently, we have a soup and salad combo where guests often request the soup to be served first. I set up an "Up First" prep station and as...

Employee Identification/Rewards

I operate a restaurant group with 6 locations and 500 employees. We offer our employees discounts to dine at all of our locations. We used to have a rewards program where discounts were associated with employee rewards #'s however we are terminating ...

Donations

We make homemade dog treats in our food trailer and want to donate all proceeds to our local Humane Society. I'm unsure about whether or not I have to charge sales tax on them though. I am located in FL if that makes any difference. I hope someone kn...

KDS Green check marks not showing up

I'm testing some items on two station KDS and when they are fulfilled on one station the green check marks are not showing up on the other station.  I can't find a setting for this in the dashboard, to enable or disable.  We have individual item fulf...

Reports@

The only report I can pull when I run a weekly report to see what we actually sold is order detail.  It does not separate bar from food.  I think the report I need showing all bar sales and all food sales for the week exists.  I think I either don’t ...

FEATURE REQUEST!

Change font on both kitchen chit and KDS when it is a special request. It would be nice if the manager that's expediting can see that the line that's adding something is a typed in special request versus a modifier button.

drinks

Currently, we have a "refill" button configured to send drink refill requests to the drinks printer.  While the refill prints to the drink station if drinks are entered individually,  it does not if a server inputs, say, 5 cokes initially and then br...

Food Waste Management

I have been looking into the Waste Tracking system in Toast.  I've seen how to set ups the discounts, and log waste through the POS.  My only question would be, is there a way to add items rung in on checks and tabs into waste?  The only things I see...

Efficiency of Steps/Feature Request

When I discuss Toast with my fellow restaurant managers thinking of getting Toast POS, the thing I always say is that what I love about Toast is it is always trying to improve and be the best it can for its customers.That also means the customer has ...

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