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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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NEW POS LAYOUT

Can the NEW POS EXPERIENCE menu buttons continue to have LEGACY look?  Having text LARGE and CENTERED looks so much better and easier to read than it being in the lower left of each button.  Please tell me this is a simple fix and I'm not the only on...

Change Seat Numbers of Sent Items

Hello, I currently cannot change seat numbers of sent items without manager approval.  For example seat 1 orders a bud light, seat 2 orders a cocktail, and seat 3 orders a coke.  After the table is sent and I edit the table, I cannot change the bud l...

Order not Clearing from KDS Screen

I have an order that has been stuck on our Expo KDS for 39 hours and counting. It will not tap off or fire. If I look the ticket up on the back end it says that it was closed. I tried resyncing all orders and data. Restarting the system, etc. Has any...

Third Party Delivery quote times

Hi Everyonewe have all the 3 major third party delivery, Uber, GH and DD integrated thro toast pos. In the begining for a short time, we were able to see "Due" time on all 3 partners on each tickets. Then one day suddenly (probably after an update) o...

Recurring Invoices

We have a customer who repeats the same order every week. We need to setup recurring weekly invoices so we make sure not to miss this order. This was an easy feature with our previous invoice processor, Square. However, it seems that this isn't a fea...

Recharger

Hi This is Aki from Heavenly waikiki.our portable POS  recharger is not working.So we need replacement. can you pls send new recharger?Thank you very muchAki

New POS Experience Staff Training Video

Just watched the Toast Online resource for the upcoming changes. At 6:00 the presenter references Holding and Sending items. They comment that they are Sending an item but on the video they press a button in the middle which is SAVE. No big deal as I...

Delivery only in the evening

is there any way that Toast could separate the Takeout/Delivery to be able to shut off Delivery for different shifts like they have from 11am-4pm & 4pm-9pm which separates my lunch and dinner we don't do delivery during the day 

New POS Interface Feedback

Hello!Our restaurant was chosen for the advance preview of the upcoming Toast POS interface upgrade, and we've started to compile a list of feedback/bugs/etc. What is the best way to get this feedback to the team working on the new interface?Thank yo...

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