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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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KDS Changes

Is there any discussion on having more control with changes to tickets on KDS.  Example:  Being able to un-fire a ticket or combine tickets?

New POS

Can the new POS experience be turned on by each user as they log onto the POS, or is it turned on for the whole restaurant’s users?

Discounts on Split Items

This is not something that has happened often, but when it does it naturally seems to happen at the worst possible time.  The issue is this:Whenever a server has split individual items between multiple checks, the option to discount those items is no...

-1 Count

Hello!Is anyone else having an issue where servers are allowed to continue ordering an item on a count after running out and resulting in a -1 count. We are having it happen on a regular basis, but support says it is a fluke.Please keep in mind we do...

Employees Claiming Cash Tips

After the most recent update, it looks like the prompt for servers/bartenders to claim their cash tips has been removed from the Shift Review.  I don't know why this happened, but does anyone know how to fix this?  Or is there just a new way to enter...

Employee job changing

With the new update my employees job changes from “server” to a different one that is assigned to them (I.e. cashier, outside bar) when their shift report is run and the button for “clock out and open new shift” is selected.

B2B Options

Hello,I am looking to expand my wholesale line and I'm wondering if there is any updates coming down so Toast can be compatable with B2B and B2C online ordering system. If not, are there any integrations that offer B2B?  

Show Modifiers Only

Is anyone successfully using the Modifier Routing setting "Print or Show Modifiers Only" to allow separately routed modifiers to show independently (as their own items) on the appropriate display screens? When we enabled it, the parent item went to i...

Invoice Payments and Sales Date

Hello, Does anyone know how to change Invoice Sales Reporting? When we create an invoice, it immediately shows as a sale on the date is was created.  How do we manipulate the Sales to recorded on the Day Of Payment, where the actual movement of the p...

User Activity Report

Hello all,I found out that one of my employees clocked me (owner access) in and out of the POS system, one minute apart various times last week.  I was wondering if TOAST has some sort of report that shows what activity/ies a user performed while clo...

Adding appetizers

How do I add modifier apps to a Big Basket we call it to choose three items without charging an additional price. For example out Big Basket is $17.95 and I want to choose three items without additional pricing

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