I was doing shift reviews and it says an employee has an open check...there are no open checks under her name. when i hit view checks, it is blank. therefore i cannot clock her out nor close her shiftHas anyone experienced this before?suggestions?
Ok... this is the other major that has me stumped. The SHARE button doesn't send an indicator to the kitchen to split the meal. When you select seat numbers for each meal entered, but two seat numbers want to share a plate, you hit the SHARE button...
Hi, all:Our kitchen team cannot hear the "ding" from our small Toast KDS. I've attached a Bluetooth speaker to the KDS in the tablet settings so we can up the volume on the notification. When I choose different notification sounds, I DO hear the te...
Hi all! My staff has to select DINE IN or TAKE OUT when they ring up an order. However, allll the other modes populate on the list when they click the button to select one. The screen is small and they are often mis-clicking, selecting Online Orderin...
Hi all my bar printer now prints an individual ticket for each drink ordered even if on the same ticket and ordered at the same time, help i have no idea what did Karina
Exploring improving our kiosk guest experience....Does Toast have a "vertical kiosk" (as opposed to the standard horizontal) mode? This seems by-far the preferred layout for "the big guys" and would be a great space saver. We would even add an additi...
How do you include taxes on your items,I run a food trailer so I’m trying to get rid of the change
Hey all... So we just launched Toast last week and so far it's pretty great. Here's the thing. We opened our restaurant in August of 2022 and used an inherited POS until last week. While the old POS was abhorrent, it did keep basic reports about o...
It appears TOAST updated the software so that now it includes an Apple Pay option.This means that the system requests the customer to input a credit card number. KOSHER EXPRESS DOES NOT ACCEPT CREDIT CARDS! Unfortunately a customer paid last night us...
We are a fast casual concept that in some locations takes the order on the POS and sends the order to the kitchen to prepare the order. We have issue with in store orders firing to the KDS before payment. We would love to not send the order to the ...
Does anyone know if there is a way when you have multiple locations to make all of them OOS or in-stock at once.The way I've been having to do it is I have to go to the item and manually mark it store by store, one-by-one.The reason we'd need more co...
Hi, is there a way to have a print-only (no KDS) expediter station automatically fulfill orders when the kitchen prep station fulfills their part? We have a sandwich shop/bakery and have a high volume of take out orders. The sandwiches go to a KDS in...
Can someone explain to me why toast would create a size modifier system where you can choose your size pizza and then it charges the appropriate amount based on that size for each topping which works in house BUT NOT ONLINE!!! This was designed for p...
Hi there! I am looking for some examples of how other business's handle a shift change? We only have one bar drawer and one kitchen drawer. We will mostly be using the bar drawer and the shift change cash outs will occur there. However, it doesn't ...
Does anyone have information on Toast Tables?Tried asking support if there is a way to put in future reservations, they had no answer.
