I was training staff today and ran into an issue where if a person pays with cash and the host does not enter the amount paid and hits the CASH button the drawer will open assuming the customer paid the exact amount. Turns out not everyone can accur...
Hi Toasties!Has anyone else had pain points with third party apps speaking properly to the menu? We regularly sell 86ed items on third party apps and it is incredibly frustrating to our team. We have to problem solve and try to track down the custome...
Whether you're looking to whip up something new, spice up your existing menu, or take advantage of seasonal ingredients, Toast will help you rise to the occasion. You can even customize which menus are visible to different devices and systems. Here a...
My other restaurant prints a ticket any time a single item is full filled but my new restaurant doesn't do this. I can't find the option for the life of me. Only way has been to manually print a ticket.
Where can I get a report on special requests / preferable over time, by server ok what items, and was a $ charged
discount button not showing up
We are just about to enable the require a minimum cash tips percentage in Toast. However, both our servers and cashiers are marked as tipped employees in their job settings. If I enable that will it require it for ALL tipped employees with cash sal...
This question is in reference specifically to Doordash Drive orders. I am wondering if there is a way to block/not-auto approve certain customers' delivery orders? We have 1 or 2 customers that consistently give us trouble with their deliveries. Ther...
My first post so thanks in advance for any guidance/ideas. We're a pizza restaurant in a really small town at the top of a mountain. It's about an hour down to the more populated town in our area. Each Wednesday at 6pm, we do a mass delivery of about...
Our servers tip out at the end of each shift, but now that we’re using toast tip manager how does staff accurately distribute or collect their shared tips at the end of their individual shift if others are still clocked in and the overall shift is no...
I'd like to option to only show HOLD items on the KDS for specific dishes instead of all HOLD items.
Hi, I am a table service breakfast and lunch concept about to open up at night with counter service and different menu. What is best practices to do that? Tips will also be handled different. Do I treat as an entirely different restaurant? Wouldn’t t...
Employees > SchedulingWe integrate with 7shifts to connect schedule and sales numbers.On this page:1. The wording is confusing. Shows as followingMinutes before clock in Minutes after clock in Minutes before clock out Minutes after clock out 2. It gi...
We have 6 handhelds and servers all over the place when paying out tickets tableside. Our customers are old school and almost always want paper receipts for their credit card payments. We do not pay cash from the handhelds. We have a central area ...
Hello,We have implemented a system for large parties that must enter into an agreement that they will incur a no-show fee if they do not call and adjust or cancel their reservation. We use OpenTable as our reservation system; they have a feature that...
