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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Toast Pay Card and Payout

My previous post didn't get any response, so lets try again. I am wondering if anyone can tell me what issues would cause not being able to offer the pay cards to the excluded states? The only reason we switched to toast payroll was because of this f...

Hold Button KDS Delay

When we send items on a check that have been held using the hold button, there is a significant delay in them hitting our KDS screen. It is sometimes up to 10min before the item will hit the KDS screens. We do not use the Toast brand KDS system. Has ...

Resolved! Item names when using nested modifiers

Hello! New Toast user. Is there a way to turn of specific Item names? Specifically Item names which have nested modifiers after them. For example, any particular liquor selection in my menu has the option of about 30 different mixers it can go with. ...

Resolved! Gift Card Sales Report

Hey I am sorry if this is asked and answered elsewhere. I searched and did not find it.  How do you run a report that singles out Gift Card Sales by period.  I am running a promotion and cant seem to figure out how to run that report. Thanks

Resolved! Service area active by day of week

Does anyone know if you can have different service areas active for different days? For example if I have tables set up differently on different nights of the week, I would love to have the service area be accurate for how I have the tables set up fo...

Table Service Mode - Table Sync Issue - 2.69.9

Since last weeks update to 2.69 build 9, we have been having issues with the table status updating on terminals that have long screen timeouts like at the bar, or don't switch user often. Does not seem to be an issue with check syncing just the actua...

Pmix category for server contests?

We are running a sales contest with servers for our monthly features. I din't realize that this is not something that Toast reporting can track.  I had a support conversation with Toast and they said they've put in a request for this functionality.  ...

NEW POS EXPERIENCE - "Share" Header

Hey everyone!We are continuing to utilize the new POS experience at our R&D location. I've received the same feedback from servers repeatedly, and that is to remove the "Share" header on the ordering screen. We utilize seat positions; however, we are...

Delete/Undo Driver Shift Review?

This must be simple but does anyone know how to undo or delete a delivery driver shift review once it's already been done? Sometimes we've made a mistake leaving a delivery off of the driver's shift review and want to delete  it so we can add the mis...

Recipes on the POS

Looking for a way to have recipes for our signature cocktails to maybe show on the POS terminal when a bartender may not remember or a new hire can access easily and quickly. I'm asking because ive used POS systems in the past that have this option. ...

Resolved! Yiftee Gift Card Processing

My community is utilizing Liftee, which allows for communities to create gift cards that work at participating local businesses. (Intro to Yiftee: https://youtu.be/FB7Y2dyK64A?feature=shared ) Does anyone else use Yiftee in their business/community? ...

Order & Pay Hours

Is there a road map to add daily hours to Order & Pay or even to Menus similar to how Take out and Delivery are? It quite annoying to have to change hours constantly for weekend hours, special events, etc. Our seating is 90% outside and we don't real...