Internet Service Provider Changing
Has anyone changed internet providers recently? Wanting to know if there is anything that toast needs to do to integrate as far as the firewall they use, or if it's just plug and play with the new modem. TIA
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Forum Posts
checking rewards balance on the POS system
after looking into several articles I am not finding the correct module I am looking for. I was able to find the module of how to look up a guests' rewards through the account online but I am specifically looking to see how to do this through the POS...
Redeeming Loyalty Points
When trying to redeem Loyalty Club members accrued points we've run into an issue. Instead of apply the points to the entire tab, it's only applying the points/money to the items that allowed them to accrue the points in the first place. In our case,...
Resolved! Can Toast store credit card numbers for delivery customers who call our store to place their orders
Can Toast store credit card numbers for delivery customers who call our store to place their orders on the phone with us?I doubt that it can as I could not find anything about it in Toast Central.We are two weeks away from going live with out first s...
3rd Party Delivery pick-up confirmation
Our guests use DoorDash, GrubHub & UberEats to order & have their food delivered. We've run into a recent rash of discrepancies & subsequent charge-backs. We're now having the drivers sign a copy of the printed receipt acknowledging that the order ...
Change of Employment Location
When logged in to my Toast account i am able to see the location drop-down bar at the top of the screen displaying the name and address of my previous job. I need to change my location of employment to my new job, but when i try to type something in ...
Resolved! Thermal Receipts very light
I have two printers that the print has started to fade making it difficult for customers to read it as well as servers? Any ideas how to correct the issue?
Priting Item Defaults & Removed Items in Kitchen Ticket
I've got a hamburger, and the defaults for toppings are lettuce, tomato, lettuce, mayo, ketchup & mustard. If someone clicks on ketchup, then it correctly. sends the kitchen ticket. with. "NO Ketchup", but I want it to also show the defaults when not...
Inconsistency with POS and KDS
Server rings 3 burgers To Go. It prints on the ticket correctly and shows in the POS correctly as 3 burgers. The KDS only shows 1 burger. The ticket wasn't changed or modified in any way. Any thoughts?
Greetings I'm glad to be a part of the Community
This is Starr Coles at Moe's SoulFood Kitchen and I'm not completely great on a computer, but I would like to greet you all.
Filter/Sort by Server in Payment Terminal
Payment Terminal Mode offers a great way to monitor activity on the floor and plenty of filters. The one logical filter it is missing is to sort by server or filter by server. Sometimes I like to look specifically at what individual servers are doing...
Delivery fees paid to drivers
How can I get the system to still give the $5 delivery fee to my driver even when the fee is waived because of a certain dollar amount threshhold. i.e. if you order $30 or more the fee is waived
Prevent tables/checks being opened on two different terminals at the same time?
Is there a way to prevent a table or check from being opened at the same time on 2 different terminals?
Sales Summary Could Be Easily Improved
The Sales Summary page has a lot of useful info, but it is also missing some stuff that would be easy to add and improve it a lot. Gross SalesNot Missing, but too far down the report. Gross Sales, Discounts, and Net Sales should all be at the very to...
Capturing online payments when the internet isnt working on site
I am a food truck on location where I dont have reliable internet to run credit cards. Im hoping if the customer pays online before getting to us, the credit card will still go through regardless of our internet signal. Is this true or do I have to b...
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3rd Party Integrations
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Advanced Setup (API)
2 -
AMA
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Ask Me Anything
157 -
Best Practices
259 -
Cafe Bakery
10 -
Catering
37 -
Daily Closeout
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food truck
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Hardware
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Internet Connectivity
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Inventory Management
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Kiosk
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Kitchen Display System
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Menu Building
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Multi-location Management
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Payment Processing
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POS
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Product or Feature Idea
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Setup & Configuration
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Story to Share
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Technical Question
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Toast Go Handheld POS
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Toast Integration
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xtraCHEF by Toast
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