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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Special Request KDS

Is there a way to have special requests be a different color or highlight on the KDS. This allows an expeditor to at a glance scan for these out-of-the-norm items to ensure they were attended to by the cook. It also alerts the cook to stop and read.

Toast Order and Pay question

Greetings all!I am going to beta test Order and Pay in a single unit, but as I begin to tweak my menus to make them more guest friendly in the module I have an issue that I need a work-around for.I plan to slowly integrate the system, using order and...

To Go discounts

How do you Disable time-priced items to not be discounted when ordered under take-out? If that is not an option, why not, there should be an easy way to differentiate dine-in prices from take-out prices.

KDS and Printer changes

I would like to change my KDS and printers for online orders. Right now it just shows a time which is confusing to employees. It looks very similar to normal to go orders. I want the KDS and printers to show that it was an online order. 

New Quick Order Screen

I got an email that a new Quick Order screen will be rolling out and that it has already been rolled out to selected restaurants. When can we expect this update to be available for everyone? I want to make sure I am prepared with training information...

Virtual Restaurant Integration

Does anyone here have a virtual restaurant concept within their restaurant? I just setup a new concept with grubhub to help increase our sales. However i'm on the phone with toast to try and setup the integration and they said they are unable to do i...

EMV Shift Liability Chargebacks

I have had a few chargebacks that I challenged with signed receipts and lost with a variation of the EMV liability shift verbiage as the reason.  In each of these cases they were from tabs where he had pre-authorized the credit card and then closed o...