We have a large restaurant and multiple handhelds. Sometimes a server accidentally takes one home, or worse, puts it down in some random corner of the building. All android devices have a find my phone feature built in. Can toast enable this on the ...
After we cut over to the "new experience", any customer placing an using the Toast App automatically generates a receipt on our main register - which we don't need or want. It doesn't happen if an order is placed on the website. Toast hasn't shared...
Trying to figure out the best way to run our POS with multiple terminals and handhelds - and allow a guest to open a tab at one station and ring additional drinks on the same tab at an alternate station.We're now thinking it's going to be better for ...
We print individual item labels for all our off-premise orders. The issue that we are faced with is that our included "sides" don't generate a label for obvious reasons. Example: Steak comes with soup or salad (which we WANT a label printed for) bu...
Anyone knows how to resolve this. Just started happening. We have Gift Cards imported from prior POS system and when a customer tries to use with online line system the imported number is not linking to Toast assigned #. The online system is sayi...
Has anyone else noticed that with the new update seat numbers are no longer forced when ringing in items? Did anyone else have this problem? If so were you able to resolve it?
New POS experience shows closed checks with $0 in check total. Before it had the total check $ and is useful for looking up checks
Is there a way to do a discount either by service area or job type? The owner would like the happy hour discount to only apply while sitting at the bar ie the service area or maybe attach it to only employees that ring in the item that are clocked in...
Has anyone noticed that the new PIS has reversed the display on the screen? The new POS has the invidual order on the left side and the list on the right side. If I can use an analogy, it's as if TOAST has switched the placement of the gas and brake...
Hi! I work in a production facility that also functions as a restaurant. We often order product from ourselves (from our production location).When ordering internally our invoice item names do not coincide with our inventory item names. Has anybody f...
Hi! We are a fast casual high volume restaurant utilizing KDS screens in our kitchen. I saw there were some updates to the KDS system. One of our biggest challenges has been not being able to bump things off at the prep station level WITHOUT effectin...
We came to this forum to ask questions, GET ANSWERS, not get our email blown up with useless comments by Toast. 38 emails in 30min. I run a business, I don't have time to sort thru 38 emails to find which one actually is answering my issues.
I was curious if anyone in the recent present has switched to Grubhub and lost Relay as Relay costs 16% where grubhub is 10% fee?
Im wondering if theres a way to improve the organization of our KDS display system. We include side salads with our entrees, and it can get tricky when we send out the salads but still need to prepare the entrees. This becomes a challange, especially...
This is our first year going into the Holiday Season with Toast and was wondering if you are able to do a bulk sale of gift cards from a Toast device? An example would be if needed five $125 cards if you could put in the dollar amount and then the qu...
