Anyone else having this issue: We currently use the Toast integrations for DoorDash, UberEats, and GrubHub as well as Toast's online ordering for pickup and delivery. Our Toast Online ordering page and GrubHub each show the items in each section in t...
Since last weeks update to 2.69 build 9, we have been having issues with the table status updating on terminals that have long screen timeouts like at the bar, or don't switch user often. Does not seem to be an issue with check syncing just the actua...
We are running a sales contest with servers for our monthly features. I din't realize that this is not something that Toast reporting can track. I had a support conversation with Toast and they said they've put in a request for this functionality. ...
Hey everyone!We are continuing to utilize the new POS experience at our R&D location. I've received the same feedback from servers repeatedly, and that is to remove the "Share" header on the ordering screen. We utilize seat positions; however, we are...
This must be simple but does anyone know how to undo or delete a delivery driver shift review once it's already been done? Sometimes we've made a mistake leaving a delivery off of the driver's shift review and want to delete it so we can add the mis...
I have a house account customer that had an event last month that has reappeared on the KDS just this week. Any thoughts on why that would happen?
Looking for a way to have recipes for our signature cocktails to maybe show on the POS terminal when a bartender may not remember or a new hire can access easily and quickly. I'm asking because ive used POS systems in the past that have this option. ...
My community is utilizing Liftee, which allows for communities to create gift cards that work at participating local businesses. (Intro to Yiftee: https://youtu.be/FB7Y2dyK64A?feature=shared ) Does anyone else use Yiftee in their business/community? ...
Is there a road map to add daily hours to Order & Pay or even to Menus similar to how Take out and Delivery are? It quite annoying to have to change hours constantly for weekend hours, special events, etc. Our seating is 90% outside and we don't real...
Hey Toasters! With this new updated to the backend dashboard it seems to be a little glitchy. It has changed on some of my managers logins but not all and it looks like it is messing with our preset settings. Such as our work week runs Saturday-Frid...
How does clock-outs work, when a power outage happens? As far as tip-outs
Hello,Does anyone know the best way to configure the Kitchen printer to print take-out tickets ONLY and not any Dine-In tickets? I am looking at the item routing settings, but not quite sure if that's even an option to do. We currently implemented Ki...
Spoiler We just set up with Grubhub. Our first few orders cam through and the items didnt show on any of the proper Prep Stations. The ticket shows on expo, but none of my cooks saw anything. Anyone know anything about this? All my menu items ar...
Regarding Sales Cancellation,Our company has set a policy restrictions on sales cancellations. Furthermore, even when a sales cancellation is possible, it doesn't reflect in the numbers on the day of cancellation. Instead, it alters the sales data at...
Hi, I'm having trouble with my kitchen staff seeing the modifier changes on our sandwiches. We are a new restaurant so the tickets/KDS need to show the default modifiers. The support article on default modifiers (https://central.toasttab.com/s/articl...
