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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Print Take Out Tickets Only

Hello,Does anyone know the best way to configure the Kitchen printer to print take-out tickets ONLY and not any Dine-In tickets? I am looking at the item routing settings, but not quite sure if that's even an option to do. We currently implemented Ki...

Resolved! GrubHub Prep Stations

Spoiler  We just set up with Grubhub.  Our first few orders cam through and the items didnt show on any of the proper Prep Stations.  The ticket shows on expo, but none of my cooks saw anything.  Anyone know anything about this?  All my menu items ar...

Regarding Sales Cancellation

Regarding Sales Cancellation,Our company has set a policy restrictions on sales cancellations. Furthermore, even when a sales cancellation is possible, it doesn't reflect in the numbers on the day of cancellation. Instead, it alters the sales data at...

Toast DoorDash Integration and Tips

Has anyone encountered setting up a Tip Pool for the Door Dash drivers specifically so as those tips garnered go to them and not the restaurant. I have created a Tip pool but it lumps all Online Ordering tips into the pool, thus any Door Dash driver ...

Disable Auto-Fire for Scheduled Order

Hello! We use Toast and an online ordering partner. We've captured scheduled orders for an event on Monday, but we're looking for a way to prevent all of them from auto-firing to the KDS based on prep time and instead would prefer to manually fire ea...

Closed Checks on Open Table

Has anyone been able to figure out an efficient way to get closed checks off of tables with checks that are still open? For example, we had a 35 person party last night with separate checks. At one point in the evening, all but 5 checks were closed o...

Prep Station Timing

We have decided to use a Prep Station KDS at our Appetizer station. We currently are using the hold feature so we have course pacing off but we have item pacing set to enable item fire by prep time. We do not have prep times set at the item or modifi...

Orders

What causes a sequential break in order numbers.  For example my order numbers can go 1,2,3,4,7,8,9,12 etcThanks

Takeout Charges

Does anyone know how to add a charge anytime someone orders food to go? I want to be able to add a 50 cent charge every time a customer orders a meal to go. It would be perfect if it would auto charge every time an employee applied the takeout item t...

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