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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Celebrating Valentine's Day

Celebrating Valentine’s Day at Community Taproom! Holidays are the perfect opportunity to create memorable experiences for our guests, and Valentine’s Day is no exception. To make the most of these special occasions, we follow a tried and true method...

Tab Names

We can currently open a tab with the following identifiers:-Table number-Server Name-Check NumberThis is a bar within our business that two bartenders handle. The customers move around and each server handles a number of customers. They have to previ...

Item Count on Shift Review

Is there a way to show a count of the items the server sold during shift, by category. For example, Drinks and Food (similar to the Sales Report). We actually have our servers tip out bartenders based on a fixed amount per drink made, not a percentag...

Printer shredding ribbons

My epson impact printer is shredding up the black ink side only , going through ribbons very quickly. Printer was provided by toast and only a little over a year old. What’s best way to handle this, call toast to get replacement ?

Stolen handheld

Sadly, on Friday a disgruntled customer stole our hand held. He was from Swedin and didn't like the tipping suggestion we have programmed. He fought with the bartender for a bit but then closed out his tab, not leaving a tip (fine)  Then he slowly mo...

Lunch and Catering menu input.

Hello, I am in need of someone to input my lunch and catering menu in my system. I already have my menu in there. Toast wants $500 to do it . For someone that knows how to do this would take about an hour. I am will to pay someone just not 500.I am i...

Menu Building ; Visibility

When building a Menu to prepare it for 3rd party integrations I'm struggling with the visibility options that Toast Limits me too. In store we have built the menus to utilize Pre-Modifiers, and for our online ordering partners which is Incentivio who...

Resolved! Catering - Card Processing / Tips

We have 14 locations, and one of them being fully Catering. Within our Catering location we have recently switched it over to Toast and are now running deposits, final balance payments etc., and we are experiencing major issues with reporting and Cap...

Online ordering approval

Hey Everyone!  Has anyone else experienced online orders automatically approving even when you have them set to manually approve before ticket goes to the kitchen?  Thanks in advance! 

creating future customer orders

Trying to figure out how to create future orders when customers place them greater then one week and to keep track of them in a calendar as well, plus with customer information such as name , phone number and email address ? I've been asking experts ...