Our restaurant does quite a few orders that are preorders. We take the order days sometimes weeks prior to the date the order is due for. However when I pull up the ticket it says under "opened" the date the order is due not the actual date it was op...
we are having issues with our loyalty program, which is a Hugh part of out business. After putting in the email the screen just spins spins and spins. sometimes it actually works, and the guest when swiping their cc have to keep on putting in their e...
I returned to my business from a surgery after a month to discover a new OS. Is this a beta version? It is terrible does anyone know if Toast is making this a permanent OS? My employee's absolutely hate it as do I. Between the dishonest practice of c...
Many days we do not have enough cash to pay the credit cards tips to our wait staff. Out servers do not want the tips in their payroll checks. What are other restaurants doing?
Is there a roadmap for future features coming to Order and Pay? Will it be seeing enhancements comparable to the recent round of Online Ordering updates? We're planning to offer an electronic retail-priced wine list in our wine bar and a couple of fe...
So I'm trying to create a happy hour menu following the Toast Central article how-to guide. Its telling me I can create a new Happy Hour menu, go to add Groups and copy existing Group. They're coming up prober by saying (copy) after. I then go to ...
In October, I received the below email from Toast that they will deduct Doordash Drive fees from my credit card deposits for September. It's weird that they sent this notice in October -- September CC deposits already passed. Then, D Drive also se...
We sell $.50 wings. Server rings in wings item for $.50 and adjusts it to 20 orders. 20 wings = $10. Fine.Server hits the modifier for extra dressing, which would be a $.50 upcharge. Nope, it is multiplying it by 20 because it is a modifier for the w...
I know there is now the POS 3.0, however it seems to pose a lot of unnecessary extra steps for the FOH. Are you working on addressing this issues and coming out with an update, like a 3.1 or 3.2 even?So far, this update is not more user friendly and...
The new Toast version has a new limited (ugly) color palette. Why doesn't Toast provide a color picker for the buttons? I assume Android has a API to a color picker.Let button text (color, size, font) and button (color, style, size) characteristics ...
Hello,When using the new POS experience as a trial in our restaurant we had some issues with the order in which the POS shows items while entering an order. It is useful to our staff to be able to check that they rang everything in correctly and in t...
We have a grubhub integration and our delivery tickets used to have the customers phone number on top. For a couple of days now this has changed and it's now the grubhub support number on the tickets. We've called support and of course grubhub blames...
It is very frustrating that our waitresses and bartenders cannot see or make reservations..We don't have hostesses especially not every night. We also don't give everyone a log in to toast back end. We get a lot of calls for reservations that any emp...
Is there a way to prompt for a seat number on the new POS update? I have the seat # required but it defaults to share which causes more work for the servers.
I am trying to change the revenue center on my Toast handheld and it looks like with the new updated screen the option to change revenue center under "Device Set up" is no longer there. Does anyone know where this is located now?
