We are located in a resort area, and a couple of the resorts/timeshares offer discounted meal vouchers to their owners. The vouchers are presented and treated like a discount on the meal. We then invoice the resort/timeshare for the redemptions. O...
I have a location that when there is a paid out during the lunch shift, a printed copy doesn't come out, but does during the dinner shift. Anyone else have this issue?
We just started using Toast Tables with a Samsung tablet, I need to log into the tablet multiple times a day. I don't see a place to save the log-in in the tablet. My log-in for Toast tables is the same log-in for Toast and as an owner, I don't wan...
It used to be the case that when individual items were fulfilled, the EXPO would beep. This allowed our Expos to do multiple things in the kitchen and be alerted if they were out of the room, etc. Now (not exactly sure when) the Expo KDS only beeps...
How do I stop bar terminals from printing orders chits for the service well?
Looking for someone from xtraCHEF or for anyone that may know the answer,we have multiple menus in the restaurant with some crossover items. We do lunch, brunch, dinner, and several tiers of special event menus out of the same kitchen. When we are m...
Hi Toasters!I am needing my Mobile Order & Pay to only be available during certain hours. But I can't figure out how to do that. Any advice??
How do you set the POS so that servers only see their own tabs instead of all tabs?
Hi everyone, My name is Luke and I am the New to officially being management. I know what parameters I need to achieve for the POS system, but need so much help getting there. As of right now I have disabled whatever the handheld payments are called...
I'm trying to figure out how to set up our grubhub integration. Tried looking at different articles and no help. I purchased it through my salesman but now don't know how to go to the next step of getting it set up through our POS.Any help?
Hello! How do you turn off chit printing (at the service well & kitchen expo) after voiding an item? TIA! JG
Can anyone explain to me why the Toast POS system is unable to calculate a cash deposit correctly when an employee messes up a Void.What am I missing? I understand Managers are supposed to void cash transactions from the same terminal/tablet that th...
I have this issue and Toast techs are unable to fix it. I started using the POS last week for the first time after going LIVE
we do an ungodly amount of carry out meals. I have made an entire section of 50 tables to input the take out orders in. The system is treating them as dine in. How do I assign EVERY table in this section as carry out? I do not want to have to ma...
I do not believe Toast accurately reports sales per service / day part data. Recently I have started to look at our sales by time and do not agree with how Toast is reporting them.Our service hours are the following:Lunch 12pm-4pmHappy Hour 4pm-8pmD...
