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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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refund status

Hello, I have made a refund of double charge but the guest is saying that i never got the amount back on her debit card, i am not sure how to check if the amount was actually deposit. can someone advice 

Remove automatic discount

tl;dr: Has anyone found a way to remove an automatic discount? We are leveraging discounts to reduce prices of items during happy hour.  Example: $3 off appetizers = Fixed $3 discount on these items.  Because this is a standing offer at scheduled tim...

Resolved! Managing Server Special Requests

ISSUE: Servers can special request things when putting in an order and not charge for it and the KDS does not show that it was a special request.SOLUTIONS: A) Is there a way to make special requests require a manager approval? B) Is there a way to hi...

Print on completed Production

KDSI'd really like to suggest Toast provides the ability to change print settings from production to the main expo. Specifically, we'd like to see when the Kitchen sells a complete order (from various prep stations) it will generate an auto print of ...

Toast Now and Toast Tables

I'm wondering if it's on the development list to better link Toast Now with Toast Tables? Specifically I'd like to be able to view open checks from one of the apps. It's an extremely useful tool. NCR- Aloha has this available through their pulse app....

Toast No Sales report

Is there a report I can find of all of my non-sales categories, instead of finding out the day after of every item that didn't have a category in a report. I want to run a report of all my current items and find out what sales category they are publi...

Card Swiper

Is anyone else having issues with their card swiper? I've changed mine out 4 times now and feel like Toast is scamming us since they charge more for a keyed CC. They should be obliged to make sure we have a properly functioning swiper before up-charg...

Resolved! split checks

Hello. I need to solve this trouble. I tried to split checks with 2 people. When making first check,  a message popped up and I said yes.(I didnt' read carefully. I thought it was typically routine message). Then, the second bill was automatically pa...

Resolved! Prepaid tab for private events

I want to create a private event that has a prepaid spending limit for general consumption, then add items as they are ordered to pull off that prepaid total. (Once limit is reached, organizer can cut off ordering or extend tab to allow more ordering...

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