Restaurant Operations

Promo Codes only for certain hours. Can it be done?

I am trying to run a promo code discount for today from 9 am to 3:30 pm. I have set the hours in the offer. The problem is it allows people to order now for after 3:30 and still applies the discount. Is there a way to do this that the customers don '...

How to Double-Print tickets to kitchen

Hi all,My chef is requesting that the kitchen ticket printer spits out 2 tickets instead of one. We already use 2 ply paper but he wants 4 tickets to distribute across the line.If I enable expediter, the bar drinks get sent to the kitchen as well.Is ...

Would love to see a Recursive Copy option added to toast.

In our toast menu, we make sure there are no duplicated items. this insures if something is set out of stock, it's set out of stock system wide no exceptions. this can run into some problems however, when it comes to copying.copying is not recursive,...

Weekly Cash Drawer Count?

Hi! I own a small cafe with only two staff members and would like to simplify out cash handling process so that we would only need to count cash drawers weekly. I would give each employee their own cash drawer that they are responsible for and can lo...

Cash Management at end of shift reviews

Hey all, here recently I have been having issues when we close down our drawers. We have three cash drawers that we close down each night. Our main drawer is always off both over and under. I have checked all I could do and even took away adding grat...

Credit Card surcharging

Has anyone had any luck with CC surcharging. I've been asking toast when it will be available to everyone but can't seem to get an answer?? Any help is appreciated.

Resolved! Third Party Menus with different prices for Pickup vs Delivery

Hi All- We are new to Toast and working on setting up our DoorDash menu through Toast. How do we set one price for DoorDash pickup orders, and a different price for delivery orders? Can't find a way to do this yet, but I can imagine that there is o...

Hold function changed.

About 2 weeks ago, you could place things on hold and when you highlighted a single item, you could send it while everything else would stay on hold. Now, when you try to do the same thing, it will send everything on hold regardless of what you have ...

Item Count Reset

Does Toast have an option for automatically resetting all menu item when end of day runs? Thanks in advance. JG

Adding hours to payroll after posting payroll

Hello,I have already ran payroll and I missed hours for one of my employees. I went to do a manual check, but it only gives me the option to post it on the following payroll. I need help figuring out how to post it on my current payroll.

Barcode Printing 3/4" x 3/8"

I need to figure out what hardware is compatible with this label size. Is anyone successfully using this barcode size with Toast Retail?

How to run like a smooth operator during the busy season

Busy season can come with an influx of challenges like more customers, more orders, and overwhelmed staff. How do you get everything working together like one well-oiled machine for the busy season? Our customers have discovered that Toast Go 2 ha...

Toast Pay: Split Checks

Ever since the split option was made available when using the QR mobile payment option, we've seen an increase in unpaid checks. I do think it's due to user error, the split checks screen can be a bit confusing. Is this happening to anyone else? And ...

Resolved! Hourly Sales Capture

When does toast capture the hourly sales? When the check is created, or when the check is cashed out, or when the item is added to the check?Reason I ask is that frequently, our hourly sales numbers adjust up significantly, or don't represent the act...

Loss Prevention - Monitoring and Preventing the Wagon Wheel Scheme

Hello all!Reaching out to see if anyone has best practices in Toast to monitor servers attempting The Wagon Wheel Transfer scheme. Is there a specific report that you use in Toast to look for the amount of item transfers a server is making at any giv...

Toast Community

Forum Posts

Promo Codes only for certain hours. Can it be done?

How to Double-Print tickets to kitchen

Would love to see a Recursive Copy option added to toast.

Weekly Cash Drawer Count?

Cash Management at end of shift reviews

Credit Card surcharging

Resolved! Third Party Menus with different prices for Pickup vs Delivery

Hold function changed.

Item Count Reset

Adding hours to payroll after posting payroll

Barcode Printing 3/4" x 3/8"

How to run like a smooth operator during the busy season

Toast Pay: Split Checks

Resolved! Hourly Sales Capture

Loss Prevention - Monitoring and Preventing the Wagon Wheel Scheme

Partial refundig

Epson tm-L90ii

Remove the silly search bar option

Reward and gift card accounts from deactivated loc...

chargeback

guest names are not being saved to guest book.

Tap Reader

POS is Clocking staff out at 4am

Deep Copy - unattractive solution

Need Help with "Send Order After Check is Pai...