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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

KDS and Printer changes

I would like to change my KDS and printers for online orders. Right now it just shows a time which is confusing to employees. It looks very similar to normal to go orders. I want the KDS and printers to show that it was an online order. 

New Quick Order Screen

I got an email that a new Quick Order screen will be rolling out and that it has already been rolled out to selected restaurants. When can we expect this update to be available for everyone? I want to make sure I am prepared with training information...

Virtual Restaurant Integration

Does anyone here have a virtual restaurant concept within their restaurant? I just setup a new concept with grubhub to help increase our sales. However i'm on the phone with toast to try and setup the integration and they said they are unable to do i...

EMV Shift Liability Chargebacks

I have had a few chargebacks that I challenged with signed receipts and lost with a variation of the EMV liability shift verbiage as the reason.  In each of these cases they were from tabs where he had pre-authorized the credit card and then closed o...

Scheduled prices

I know theres a way but i just cant remember how to do it.  I have a party coming in tomorrow for a private event and i would like to re-price items in the POS to last for the time they have reserved and then revert back after that.  Does anyone know...

Toast Features

I am starting this thread in hopes that we can get more feedback and more traction for features we would like to see put into play, since the Ideas Hub was shut down. I know finding the features and what we would like to see made available will be ha...

Resolved! Price Substitution Discount

Here's a scenerio that is causing me grief.  MLM enterprise with location-based > Menu-based pricing.  This means my two levels of price structures are already used.  We have a group of 15 items that are priced between $7 and $9.  The ask is to make ...