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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Resolved! Kitchen display screen help

Good afternoon everyone! I am stuck and having a hard time finding the answer anywhere. Currently when any item is sent back to the kitchen at the top of the each ticket "Fire with a counting time" is displayed and im trying to remove this. Ive seen ...

Credit Card Surcharges

Hi,  Ive heard Toast as limited the credit card surcharge feature to some customers.  Does anyone been able to use this feature?  If so how do you like it?   Also does anyone with @toasty know when it will be release to everyone else?Thank you!!

Resolved! ID Check Prompt - Alcoholic Beverages

Hi all!I'd like to create a prompt for when an alcoholic beverage is ordered, there's some sort of prompt for servers to remember to check the ID. I tried setting it up with the current prompt notification feature, however, that feature is not necess...

Drag and drop feature

Was thinking and thought it would be a really cool idea to implement a drag and drop feature for pre-sent orders without having to assign to specific seat. So lets say I needed something to be 'out first' and its an appetizer and I forgot to put it a...

Limiting Items in Online Ordering

I swear we used to have the ability to limit the number of items per online order. We discovered we don't have this feature today when a huge order came through and tanked our kitchen. I know we can make rules to charge extra for larger orders, but I...

Resolved! HR Security Role

What do I do when I remove my HR security role and no one else in the organization has the HR role anymore to update it? Now I am unable to change anything or add any employees when I am the only person that would be able to.

Add Promo Codes to the Discounts report

Currently the only was to track promo codes is to duplicate discounts. We use Promo codes to track marketing efforts to see which medium is better for certain promo's. Toast reccomends that we copy each discount and rename to match the promo code how...

Resolved! Gift card integration

Hi, my Restaurant is new to the toast community. we are apart of a small group that has in the past shared our gift card program. However whie we are new to toast our sister stores have not joined the wave. Is it possible to sell and accept gift card...

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