reprint kitchen
I am in the new toast experience and can not locate the reprint kitchen tickets. Anyone know know where it is now?Thanks
Forum Posts
Resolved! Close Out Day Menu Different
This morning our Close Out Day Menu looks different than it has since I started using Toast. I looked under updates but did not see any updates mentioned for this. All of the buttons on this screen are now on the right-hand side instead of the left ...
KDS Changes
Is there any discussion on having more control with changes to tickets on KDS. Example: Being able to un-fire a ticket or combine tickets?
New POS
Can the new POS experience be turned on by each user as they log onto the POS, or is it turned on for the whole restaurant’s users?
Discounts on Split Items
This is not something that has happened often, but when it does it naturally seems to happen at the worst possible time. The issue is this:Whenever a server has split individual items between multiple checks, the option to discount those items is no...
-1 Count
Hello!Is anyone else having an issue where servers are allowed to continue ordering an item on a count after running out and resulting in a -1 count. We are having it happen on a regular basis, but support says it is a fluke.Please keep in mind we do...
Employees Claiming Cash Tips
After the most recent update, it looks like the prompt for servers/bartenders to claim their cash tips has been removed from the Shift Review. I don't know why this happened, but does anyone know how to fix this? Or is there just a new way to enter...
POS Button Colors in New POS Experience
The new color palette is going to require a redesign for our coffee shop of each individual color-coded item. What I'm confused about is, if I pick colors in the back end from the standard color palette, how do I know how they will look on the POS in...
Transferring split check to another split check
Hello all, Just wondering if anyone can shed some light. I am trying to figure out how what's the best way to transfer one split check to another table with split checks.ex. Table 61 split into 4 separate checksTable 71 split into 4 separate check....
New Menu Builder - Cannot restore an item that's been removed
On the new menu builder that just went live recently, it's possible to Remove an item. This is not Archive like in the advanced menu, it's a Remove button. What I am seeing is that when I use this Remove button, the item disappears from the menus. Bu...
apple pay
Has anyone had apple pay show as a cash receipt instead of a credit? thus making cash at closeout off?
Employee job changing
With the new update my employees job changes from “server” to a different one that is assigned to them (I.e. cashier, outside bar) when their shift report is run and the button for “clock out and open new shift” is selected.
B2B Options
Hello,I am looking to expand my wholesale line and I'm wondering if there is any updates coming down so Toast can be compatable with B2B and B2C online ordering system. If not, are there any integrations that offer B2B?
Show Modifiers Only
Is anyone successfully using the Modifier Routing setting "Print or Show Modifiers Only" to allow separately routed modifiers to show independently (as their own items) on the appropriate display screens? When we enabled it, the parent item went to i...
Invoice Payments and Sales Date
Hello, Does anyone know how to change Invoice Sales Reporting? When we create an invoice, it immediately shows as a sale on the date is was created. How do we manipulate the Sales to recorded on the Day Of Payment, where the actual movement of the p...
