Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Grubhub is Removing our Alcoholic Items

Our grubhub rep says that our alcoholic beverages are not being flagged correctly (we are integrated through Toast) and that we need to remove any alcoholic beverages from our delivery menu for grubhub. They are saying that Toast isn't able to flag t...

Bulk Sell Gift Cards

Has anyone found a way to do bulk gift card sales? We have several companies wanting to by several (ie. 75 - $10 GC's) gift cards at once and it'd be nice not to have to type in the amount every time. A previous POS system I had allowed for me to ent...

Resolved! New POS - Seat Number Force

Is there a way to force a seat number choice on the New POS experience, similar to how the 'old' version worked? Instead of having to highlight each seat to automatically ring items in under it, we used to be able to choose a seat when an item was ru...

Multiple servers; single check

How do I set up a tip pool for a single party attended by more than one server?In the case at hand, it was about 20 guests ordering drinks and apps with a single payer and multiple servers.  These servers were attending to other guests at the same ti...

Toast Pay Card and Payout

My previous post didn't get any response, so lets try again. I am wondering if anyone can tell me what issues would cause not being able to offer the pay cards to the excluded states? The only reason we switched to toast payroll was because of this f...

Hold Button KDS Delay

When we send items on a check that have been held using the hold button, there is a significant delay in them hitting our KDS screen. It is sometimes up to 10min before the item will hit the KDS screens. We do not use the Toast brand KDS system. Has ...

Resolved! Item names when using nested modifiers

Hello! New Toast user. Is there a way to turn of specific Item names? Specifically Item names which have nested modifiers after them. For example, any particular liquor selection in my menu has the option of about 30 different mixers it can go with. ...

Resolved! Gift Card Sales Report

Hey I am sorry if this is asked and answered elsewhere. I searched and did not find it.  How do you run a report that singles out Gift Card Sales by period.  I am running a promotion and cant seem to figure out how to run that report. Thanks

Resolved! Service area active by day of week

Does anyone know if you can have different service areas active for different days? For example if I have tables set up differently on different nights of the week, I would love to have the service area be accurate for how I have the tables set up fo...