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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Resolved! Other Payment Options

Hello, can I consolidate all other payment options (Gift certificate/Comp/Donation) under one button "Other Payment Option" ? Instead having 3 extra buttons? 

Adding Direct deposit without Plaid

So I have hired a few guys and I am trying to set up their Direct deposit, but toast is asking me to go thru plaid.  I know I have just put in the account and routing for people without using plaid. Things have changed, I went to the help articles an...

Text Box for Customer Info!

We need a blank text box to record customer preferences. It seems like a super easy addition for the developers. How do we go about getting this done? Any workarounds? I've submitted this suggestion numerous times as well. Thank you in advance. 

Resolved! Trying to find out what change an employee made

Other than 'Publish Config', which I think only shows the date and the name of a person making changes in Toast, how can I find out specifically who made a certain change to an item price in Toast? There must be some audit feature that I am missing.

Takeout Order Name and Phione

Hi-I've asked this question to several Toast staff. When a guest walks in to order takeout, we are required to enter a phone number or skip the screen. The only way to remedy this is to remove the phone # option entirely, which impacts all of our oth...

Return Guest Metric

Hi.    It seems Toast tracks so much....but I've not been able to find a way to give myself a base metric for how often a customer returns to our store.   I looked into tracking credit cards, but Toast turns these into encryptions for safety.   It wo...

Expo Checks Disappearing

I have been having an issue lately where we seem to be loosing checks off our expo screen.  The servers are ringing them in just fine, and it seems to be popping up on the correct prep stations, being made and fulfilled, but once the check is complet...

Notifications

Hello,We currently have a notification set up that put the "bell" with the number of orders in que on kitchen, expo, etc monitors when a 3rd party or online order has been placed.  As you can imagine this number gets large thru out the day.  We are n...

Takeout time delay

Trying fiquare out how to set a delay for takeout without having to manually do it every time. And not have to turn on online ordering. We do to go over the phone, or walk in only.

tip breakdown by server

Hi. I'm new to Toast, yesterday was our first day using the system, coming from Touchbistro. My wife and I run a small restaurant and one of us is usually there during the day, but we normally have our staffs run during the night shift.  But since we...

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