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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Celebrating Valentine's Day

Celebrating Valentine’s Day at Community Taproom! Holidays are the perfect opportunity to create memorable experiences for our guests, and Valentine’s Day is no exception. To make the most of these special occasions, we follow a tried and true method...

Number of an item ordered per day

Lots of reports.Where is the report that will show a the volume of a specific item?  I would like to be able to see how many of x we have sold on each day of the week.  It would be great to be able to run that report over  a month of sales.  Does thi...

Business Hours

Hello,I am setting up my business hours, but it only allows me to enter one time, my weekend hours are different. I also noticed the same during the set up process, I would like to be able to track my sales on weekends as well not just weekdays.

Toast Resouces

Hi As I continue to see more and more issues posted on the community I believe it is necessary to share where to find the resouces, to allow for a more rapid resolution for issues by making you raise the issue through appropriate channels that can he...

There are two credit card batches daily.

6-16-23 - I called Toast 24/7 support in an attempt to find out why there are two credit card batches every day at our restaurant. The support agent suggested that it was because the amount was too large and it had to go into two batches so the bank ...

Resolved! Specials menu

I just want to take a chicken salad copy the item change the name of the salad and put it on a specials menu is that possible at all.  the modifiers are the same the name and description are the only difference and I want it on a summer menu.  

downloading upcoming reservations

we are migrating away from toast tables to resy and wanted to know if there is a way for me to download all upcoming reservations for June so we dont lose them or is there a way to migrate over from toast tables?  Karina

Duplicate customer records

Is there a way to clean up duplicate customer records associated with the same phone number?  I have to many instances where I have multiple records for the same customer.  I wish there was a way we could clean this up!

OUTAGE

So let me get this straight, there’s a nationwide toast outage, the offline mode backup isn’t working, the articles for offline checklist cannot be accessed, and customer service cannot be reached. Other friends of mine with businesses using toast ha...

Resolved! Prep station Routing for Modifier Items

To start off, when we have servers ring in a sandwich or entree, it comes in as a side that is selected as a modifier.  I have the entree routing to our Grill prep station, and the side of fries to our fry station.  The problem is that it causes the ...

Toast Tables SMS

We started using toast tables a few weeks ago for reservations. For some reason we're unable to open messages that guests send via the two way sms messaging feature on the app. The yellow speech bubble appears next to the name, but none of us have be...