Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Glare on workstation

We have a workstation that is at a concession stand. When we flip the screen for the customer to sign the screen there is an enormous amount of glare on the screen from the sun behind them. We've tried several antiglare protection but haven't found a...

Order and Pay Credit Cards

We have Order and Pay setup with credit card pre-authorizations.We have been using this for a couple weeks and for some reason, we have a number of guests where their tabs do not close automatically.  They are still sitting in our Open Orders from th...

Remove this fee!

We all need to join together and get the word to the owner and or stock holders about this online order fee! We already pay for this service and now by passing on a 99 cent fee to our customers without our consent is causing huge problems. Customers ...

Redeeming Loyalty Points

When trying to redeem Loyalty Club members accrued points we've run into an issue. Instead of apply the points to the entire tab, it's only applying the points/money to the items that allowed them to accrue the points in the first place. In our case,...

3rd Party Delivery pick-up confirmation

Our guests use DoorDash, GrubHub & UberEats to order & have their food delivered.  We've run into a recent rash of discrepancies & subsequent charge-backs.  We're now having the drivers sign a copy of the printed receipt acknowledging that the order ...

Change of Employment Location

When logged in to my Toast account i am able to see the location drop-down bar at the top of the screen displaying the name and address of my previous job. I need to change my location of employment to my new job, but when i try to type something in ...