We’ve all fallen for a similar marketing strategy, something along the lines of “enter your email for 20% off your next order”. Successful marketing is achieved by compelling someone to act. In this scenario, saving a few bucks is giving me a reason...
Is there a way to enter notes on a customer? For example, a customer that needs to pay first when they call an order in. Our old POS system would pop up a message box with 'critical' remarks when that customer was selected on the order screen. Than...
My first post so thanks in advance for any guidance/ideas. We're a pizza restaurant in a really small town at the top of a mountain. It's about an hour down to the more populated town in our area. Each Wednesday at 6pm, we do a mass delivery of about...
Our servers tip out at the end of each shift, but now that we’re using toast tip manager how does staff accurately distribute or collect their shared tips at the end of their individual shift if others are still clocked in and the overall shift is no...
I'd like to option to only show HOLD items on the KDS for specific dishes instead of all HOLD items.
Hi, I am a table service breakfast and lunch concept about to open up at night with counter service and different menu. What is best practices to do that? Tips will also be handled different. Do I treat as an entirely different restaurant? Wouldn’t t...
Employees > SchedulingWe integrate with 7shifts to connect schedule and sales numbers.On this page:1. The wording is confusing. Shows as followingMinutes before clock in Minutes after clock in Minutes before clock out Minutes after clock out 2. It gi...
We have 6 handhelds and servers all over the place when paying out tickets tableside. Our customers are old school and almost always want paper receipts for their credit card payments. We do not pay cash from the handhelds. We have a central area ...
Hello,We have implemented a system for large parties that must enter into an agreement that they will incur a no-show fee if they do not call and adjust or cancel their reservation. We use OpenTable as our reservation system; they have a feature that...
I am a new Toast user. I have a question about Integration with Grubhub.Integration with Grubhub has been completed and the menu has been updated. Order status can be checked from the POS, however, stock status from the dashboard is not reflected in...
Happy Saturday!I'm back requesting some direction.... We are building a 2nd well in our bar area. I have already received the 2nd printer. It's plugged in and named in Toast and working. Here, each printer is assigned a specific prep station. My...
I am with the Farmington Moose Lodge 1571. We use toast in our lodge. Just introducing myself. I am new to the community. Thank you,Rachel Kenney
Currently when a server enters in apps and entrees and sends to the kitchen, the apps and entrees show as 2 different cards on the KDS instead of just one card even though it's the same table. Any way to combine it into one card for one table?
Hey everyone. I was on the toast cares forum on facebook and just now getting to join the community again. I run a fast casual restaurant and have a question about the customer information. The way the system is currently set, when we enter a call-in...
HI alli would love to set up a specific kiosk for our catering menu,we are a restaurant who uses 4 kiosks i would love to have 1 kiosk set up only for catering,meaning customers should be able to order and select the date and time the order should be...
When a customer places an order through TDS online, the time they choose to have it delivered is actually the pick up time at the restaurant, and not actually the desired delivery time for the order. Does this make sense to anyone?? How do you let ...
