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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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POS reporting

We have two daily reports that conflict. The Order summary report shows cash due as equal to entered, however the accounting report shows a shortage. Can you help me understand the reason behind this issue?

Change Bag

My company uses drawers for typical purposes.  However, we also have a change bag in the store full of coins and smaller bills to make change for the registers.  This money is basically unaccounted for.  Is there a way to set this "Change Bag" as a d...

Resolved! Toast 3rd Party Integration Issues

Hey Toast Community,I'm in search of advice regarding the direct POS integrations with Uber Eats, DoorDash, and GrubHub. We have direct integrations through Toast for all partners and recently have been noticing high amounts of missed orders causing ...

Order & Pay - Alcoholic Beverages

Hello,We are currently in the process of introducing order and pay capabilities at one of our establishments. A pertinent aspect we are addressing pertains to the service of alcoholic beverages. As we grant guests the ability to directly order these ...

Loyalty

We are thinking of adding the loyalty program for our customers, but we don't know what the fair dynamic would be on how many points would be given for each dollar spent and how much money would those points be worth?Thanks  

Takeout & Delivery Tickets

Hey Toast Community & @Rob I'm looking for ways to clean up our kitchen tickets from 3rd party delivery + online ordering partners. We've experienced delivery drivers and customers have trouble finding their order due to two things - 1. Small font on...

Special Request Routing Prep Station

When we have someone add a special request to an item sent to the kitchen, it isn't showing up on the prep station with the item.  They can see all other modifiers on that item except the special request.  How can I fix this?

Doordah menu routing

We have recently started using doordash and it's going great.Only issue we have is when we get orders with items that are routed to a specific station & KDS in the kitchen it isn't showing up. Only on that one KDS though. Is there a way to fix this? ...

Bulk employee updates

Is there a feature where you can resend the welcome email to ALL employees who have not yet activated their account, all at once?I have 3 restaurants, and about 80 employees.  We just did a company wide update, and I have about 45 people who need to ...

KDS Expo Dual Screen

Hi there,looking to connect with someone from toast in regards to the KDS screens. We would like to have a second screen mounted to the main xpo screen that reads checks that go past a full screen. Ideally the extra screen would be blank, then would ...

Toast Tables

Does anybody have a solution that makes the reservations through toast tables REQUIRE a reservation and which employee took the reservation in order for it to save/create? I am having problems with reservations being taken with no phone number, and t...

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