As of about 3-weeks ago our Order Ready display now randomly goes blank after 10-14 minutes. It worked great up until then. When the screen does go blank, If you press an arrow button on the remote, it comes back on for another 10-14mins. We test...
Hi, I am trying to use a new CRM we have for our location and I’m not exactly sure how to use the CRM and Toast together since there is no direct integration. I am trying to send promo offers via email and text to people that opt into my VIP text pro...
I used to have an online ordering service through Edining, and for takeout or delivery orders, my restaurant would receive information indicating whether the order was already paid or not. It would display "Paid online" or "Not Paid" based on the pay...
We started using toast a few months ago. Recently we've noticed theft from the cash drawer. Does your cashier know what the cash drop should be before it has to be entered at close of shift?What hacks/scams have you seen related to theft and how have...
I installed the new Toast Update yesterday (9/21/23), and was able to use the app no problem all day. But when I went to open the ToastPOS app today on my Android device (Samsung phone), the entire Toast POS app has disappeared. When I tried reinstal...
It won’t send the email to reset password when I try and the password says it’s wrong and also new password can be old password. Help?
We have started accepting holiday orders online allowing customers to schedule ahead to a later date for pick up. When I close out for the day should I be closing these credit card transactions on the day the order was placed or when it is picked up?...
Been trying to get a website set up and it crashes less than 24 hrs after we get it up. Have spent 10 hrs just on this website! 臘
Hi! First off, I appreciate any help anyone can provide. I run my small family owned diner style restaurant. I am very new at using Toast as we have had it only 3 months. So far I do like the software but I find some things could be more straight...
Looking for the Guest Display to only show specific dining options. (Just ToGo)For example we are full service and only using the guest display to help expedite to-go's with digital receipts. However this flex terminal is shared and am looking for t...
Any reason not to use a modifer instead of size pricing? We have a few items on our menu that use size pricing, for example 10 vs 20 wings, cup or crock of soup. Issue I ran into was that if I use size pricing on an item, I can't also use menu prici...
We have certain tables at our restaurant that we like to use for first come first served only. Is there a way to block the tables from in-house reservations for all our open days?
It is ABSOLUTELY ridiculous that Toast can NOT create a WAY to differentiate the appearance of the printed kitchen ticket on SPECIAL REQUESTS information for online ordering. There is NO way for my kitchen staff to know if someone TYPES in requests ...
Would Toast ever consider a loaner/rental program for equipment for times when restaurants need extra? For example, we are an Irish Pub and set up a bunch of extra stations on St Paddy's day. We could use 4 or 5 extra handhelds, but it doesn't make f...
I was a former Clover user and switched to Toast a little over a year ago, the first thing I noticed was that we were missing ticket numbers, we would rarely start with ticket number 1, never could get a satisfactory answer from Toast and was wonderi...
