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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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multiple bartenders with tabs

We have a bar with multiple bartenders who open tabs for customers. Later those customers will order drinks from other bartenders to add to their tab. How do others handle that? Is there a way for bartenders to view other tabs (open tickets) from oth...

Delivery Slips for Future Orders

We have employees who help prep all our delivery orders. Users can schedule orders in advance for delivery. The individual prep stations print, but the overall ticket does not print, which makes it very difficult for the employees because they don't ...

Online Orders Glitchy?

Anyone else online orders being glitchy? Deliveries are being auto-approved, while take-out still requires manual approval (which is what we want) the new online surcharge is randomly being added? 

On line ordering

Hello, I am trying to incorporate on line ordering at our establishment and don’t know where to start. Does Toast help us set up the menu format so it appears as a link on our website?  Is there a direct contact to speak to in order to get started. T...

Credit Tips on a dummy employee number

Right now we tip out at end of shift.  I want to change to credit card tips going onto the employee's paycheck.We have one "shared" number that isn't tied to an employee that we use for our take out area.  I would typically tip that dummy number out ...

Getting Started with Toast Catering and Events

Hello, Toast community, and happy new year! As the end of football season approaches, guests are looking to order out and party, so get ready with Toast Catering and Events (video, 8 min)! You can… Prepare for different types of Banquet Event Orders ...

Tips

We want to start paying tips on check and use the tip pooling optiosn and was wondering if someoene from toast could help us out. I tried to submit ticket but it keeps saying error. 

TABC Reporting

I am trying to get a report from last year that breaks down alcohol sales, food sales, and other sales for the entire year is their anywhere I can find this? I can pull up monthly and add every category together but, it's taking forever!! Toni

86ed Items Ordered

Hi Toasty people! Question - has anyone else had the issue of customers being able to order 86ed items through third party apps (causing the stock to go from 0 to negative)? I've seen this at my last job and at my current job but Toast reps always sa...

KDS Kitchen Display System

Good Day All!  KDS Kitchen Display System question.There are many restaurants where the guest is allowed to choose two sides with their dinner.We have those sides setup as menu item modifiers such as (Mac and cheese | beans | coleslaw | mashed potato...

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