Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Order data for Loyalty Members

I am trying to tie the data from my "Loyalty Transactions" report to the "Orders" report to understand more about my customer segmentation. Are there overlap columns that I can use to cross reference the data? My best idea so far is to use Order Time...

Shift reports

Anyway that when I need report for the server shift it shows only the people still on the clock? I see a bunch of people who did reports before. That should be in the filter options 

Combine Checks on KDS

Is there a way to combine fired checks on the KDS. For example, if a server sends a check, then a table decides they want to add an item, so the server sends the second item. Meanwhile, several other tickets have been fired.Is there a way to move tha...

Alcohol reporting product mix

I am in Utah. I need to be able to run a report after each shift that shows exactly how much of each different alcohol was used that day. How do I go about marking each product with there base alcohol so that it will be reported accordingly 

Tip entry more confusing

Has anyone experienced an increase of issues with tips being input incorrectly ? Most specifically when one check pays with multiple cards. The "new experience" update added so much clutter and unnecessary information to this screen - the one helpful...

Hold and Stay buttons

Is there a way to remove the Hold and Stay buttons from dine in? I see we can remove them from quick order.  But I can not find a way to remove them from dine in.

Tips without Purchase

We often have onsite catered events and now that people don’t carry cash, they ask how to tip without making a purchase. Customers ask employees for a Venmo Acct, but using our POS would be much better for looking and for declaring. Is it possible to...