What's the best way to get comped drink numbers?
We didn't create a dedicated discount button for comped drinks so I'm not sure how I can pull numbers on fully comped drinks that were for testing, tasting, or had to give away. Anyone have any ideas?
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Toast Community
- Discussions
- Restaurant Operations
Options
- Mark all as New
- Mark all as Read
- Float this item to the top
- Subscribe to RSS Feed
- Sort by Topic Start Date
Forum Posts
Cash drawer opening if cash payment amount is not entered
I was training staff today and ran into an issue where if a person pays with cash and the host does not enter the amount paid and hits the CASH button the drawer will open assuming the customer paid the exact amount. Turns out not everyone can accur...
Third party menu management issues
Hi Toasties!Has anyone else had pain points with third party apps speaking properly to the menu? We regularly sell 86ed items on third party apps and it is incredibly frustrating to our team. We have to problem solve and try to track down the custome...
How to Manage Your Menu Visibility Settings in Toast
Whether you're looking to whip up something new, spice up your existing menu, or take advantage of seasonal ingredients, Toast will help you rise to the occasion. You can even customize which menus are visible to different devices and systems. Here a...
How do we get a ticket to print anytime you full fill a single item on a larger order?
My other restaurant prints a ticket any time a single item is full filled but my new restaurant doesn't do this. I can't find the option for the life of me. Only way has been to manually print a ticket.
Resolved! Report on special requests
Where can I get a report on special requests / preferable over time, by server ok what items, and was a $ charged
Discounts
discount button not showing up
Require minimum cash tips
We are just about to enable the require a minimum cash tips percentage in Toast. However, both our servers and cashiers are marked as tipped employees in their job settings. If I enable that will it require it for ALL tipped employees with cash sal...
Guest management
This question is in reference specifically to Doordash Drive orders. I am wondering if there is a way to block/not-auto approve certain customers' delivery orders? We have 1 or 2 customers that consistently give us trouble with their deliveries. Ther...
Customer Notes
Is there a way to enter notes on a customer? For example, a customer that needs to pay first when they call an order in. Our old POS system would pop up a message box with 'critical' remarks when that customer was selected on the order screen. Than...
Restricted Menu Options
My first post so thanks in advance for any guidance/ideas. We're a pizza restaurant in a really small town at the top of a mountain. It's about an hour down to the more populated town in our area. Each Wednesday at 6pm, we do a mass delivery of about...
Tip manager
Our servers tip out at the end of each shift, but now that we’re using toast tip manager how does staff accurately distribute or collect their shared tips at the end of their individual shift if others are still clocked in and the overall shift is no...
Can you make the HOLD items on the KDS show for specific items and not all?
I'd like to option to only show HOLD items on the KDS for specific dishes instead of all HOLD items.
Different night concept
Hi, I am a table service breakfast and lunch concept about to open up at night with counter service and different menu. What is best practices to do that? Tips will also be handled different. Do I treat as an entirely different restaurant? Wouldn’t t...
Scheduling Integration Bug & Improvements
Employees > SchedulingWe integrate with 7shifts to connect schedule and sales numbers.On this page:1. The wording is confusing. Shows as followingMinutes before clock in Minutes after clock in Minutes before clock out Minutes after clock out 2. It gi...
Labels
-
3rd Party Integrations
3 -
Advanced Setup (API)
2 -
AMA
2 -
Ask Me Anything
157 -
Best Practices
260 -
Cafe Bakery
10 -
Catering
37 -
Daily Closeout
73 -
food truck
1 -
Hardware
2 -
Internet Connectivity
1 -
Inventory Management
7 -
Kiosk
46 -
Kitchen Display System
168 -
Menu Building
255 -
Multi-location Management
61 -
Payment Processing
7 -
POS
117 -
Product or Feature Idea
20 -
Retail
13 -
Setup & Configuration
16 -
Story to Share
43 -
Technical Question
565 -
Toast Go Handheld POS
103 -
Toast Integration
139 -
xtraCHEF by Toast
27
New solutions
