Does anyone have a step by step process that can be shared to help with completing the Form 8027 "Employer's Annual Information Return of Tip Income and Allocated Tips"? Toast has a very basic help article https://central.toasttab.com/s/article/How...
How do I remove the qr code from my receipts?
Hi,Just started using Toast so please forgive me for my ignorance. When a customer orders something and picks it up a few days later (for example), which date is the sales included in? The order date or the payment date? I know it's broken out in a d...
How do I open the cash drawer without a transaction?
A week ago I started using Toast for my restaurant and I'm having issues with my online orders showing as a ticket on my expo screens. it shows only on one Prep station and nothing else. On my expo screen 2 it shows a little notification saying we ha...
Hello all!Are other people having problems adding a custom URL to the Order Food section of your Google Business Profile? Please note that I do have an open Toast (as well as Google Business Profile) support ticket on this issue (there is either conf...
I just got this system a week ago and I'm still trying to figure things. When I am on my payment terminal and a customer hands me their check. I look for their check by number but it looks all jumbled. Is there a way to keep it organized my check num...
So ever since our restaurant has switched to toast the end of night safe count is usually off. Before we switched it was never under five dollars or over five dollars. But since we switched its been very random. One day itll be -87.68 the next day it...
Adding a modifier, removing fries, SUBTRACTING $-1 off the entreeIs this possible? if yes, how?Thanks,
We have a bar that is on our Toast system. We just went live last night, however today is the first day the bar is open and the bar tender is the one prepping the drinks. We noticed that the drinks are still going to the Expediter display over in t...
I have created my menu. Doubled check my "visibility" setting. When I go in to add an order. My menu is not an option. How do I import or make visible?Thanks
Hey Toast experts!I need to change the availability of our main food menu from all the time, to all day M-F and dinner only Saturday and Sunday. I am struggling to figure that out, as it doesn't seem to allow me to select times for specific days. Is ...
We have a high volume, fast paced quick serve restaurant/bar. We've been doing paper receipts and open tabs with pre-auth. I recently added a customer screen to only one terminal as an experiment. BUT, we still wanted to be able to offer open tabs, s...
Toast has implemented an automatic, non editable, non adjustable, online order processing fee of $0.99 on every order over $10.00. Their reasoning is just a bunch of rhetoric to make more money - this time off of our customers! It is unfair to our ...
Questions for those of you using Toast for online ordering (see below for my thoughts and some details of things we've seen):What are your thoughts regarding each of the Toast Online Ordering platforms (see below for some, maybe all, of the options)H...
