Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Forum Posts

Different night concept

Hi, I am a table service breakfast and lunch concept about to open up at night with counter service and different menu. What is best practices to do that? Tips will also be handled different. Do I treat as an entirely different restaurant? Wouldn’t t...

Scheduling Integration Bug & Improvements

Employees > SchedulingWe integrate with 7shifts to connect schedule and sales numbers.On this page:1. The wording is confusing. Shows as followingMinutes before clock in Minutes after clock in Minutes before clock out Minutes after clock out 2. It gi...

Toast GO 2 Receipt Print

We have 6 handhelds and servers all over the place when paying out tickets tableside.  Our customers are old school and almost always want paper receipts for their credit card payments. We do not pay cash from the handhelds.   We have a central area ...

OpenTable Credit Card Transactions

Hello,We have implemented a system for large parties that must enter into an agreement that they will incur a no-show fee if they do not call and adjust or cancel their reservation. We use OpenTable as our reservation system; they have a feature that...

Inventory status is not reflected in Grubhub

I am a new Toast user.  I have a question about Integration with Grubhub.Integration with Grubhub has been completed and the menu has been updated. Order status can be checked from the POS, however, stock status from the dashboard is not reflected in...

Resolved! Printers and prep stations

Happy Saturday!I'm back requesting some direction....  We are building a 2nd well in our bar area.  I have already received the 2nd printer.  It's plugged in and named in Toast and working.  Here, each printer is assigned a specific prep station.  My...

KT | Soup III
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Customer Information work around

Hey everyone. I was on the toast cares forum on facebook and just now getting to join the community again. I run a fast casual restaurant and have a question about the customer information. The way the system is currently set, when we enter a call-in...

Catering Kiosk

HI alli would love to set up a specific kiosk for our catering menu,we are a restaurant who uses 4 kiosks i would love to have 1 kiosk set up only for catering,meaning customers should be able to order and select the date and time the order should be...

TDS Scheduled Delivery Times

When a customer places an order through TDS online, the time they choose to have it delivered is actually the pick up time at the restaurant, and not actually the desired delivery time for the order.  Does this make sense to anyone??  How do you let ...

Delivery Throttleing

I think it would be a fantastic addition to the POS for it to know how many drivers that are clocked in at any given time. This would then allow the system to limit how many pre orders are placed for any given time. With toast knowing that I have 1 d...

Resolved! Online order maximum

Hi Toasters!  Does anyone know if there is a way to set a maximum order limit to online ordering or a way that after a certain amount an additional wait time is added to the order? I had an order come through the other day that was a $400 order that ...