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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Lead Form Conversion to Estimate

Would it be possible to convert a lead form with relevant items directly to an estimate to be sent to a customer?  Example of this would be,Customer selects Items 1 & 2 that have a price associated with it, we click convert and forward back out for a...

Modifier Groups and Modifier Options

Discover how to customize your restaurant menu by creating Modifier Groups and Options. Below we will discuss Modifier Groups and Modifier Options and how to use them to customize your menu to your restaurant's specifications. They’re the perfect 'pa...

Rob | Community Manager
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Resolved! Gross Profit On Liquor Sales

Hi all - Just was wondering what a typical bar should have in gross profit on liquor sales.  I have a bar with no food.  Just beer and liquor sales.Thanks,Bryan from The Ducktail Lounge.

Resolved! Wont Let employee do shift review

I was doing shift reviews and it says an employee has an open check...there are no open checks under her name. when i hit view checks, it is blank. therefore i cannot clock her out nor close her shiftHas anyone experienced this before?suggestions? 

Kitchen Tickets SHARE INDICATOR

Ok... this is the other major that has me stumped.  The SHARE button doesn't send an indicator to the kitchen to split the meal.  When you select seat numbers for each meal entered, but two seat numbers want to share a plate, you hit the SHARE button...

Attaching Bluetooth Speaker to Small KDS

Hi, all:Our kitchen team cannot hear the "ding" from our small Toast KDS.  I've attached a Bluetooth speaker to the KDS in the tablet settings so we can up the volume on the notification.  When I choose different notification sounds, I DO hear the te...

bar ticket issue

Hi all my bar printer now prints an individual ticket for each drink ordered even if on the same ticket and ordered at the same time, help i have no idea what  did Karina

Vertical Kiosk Mode

Exploring improving our kiosk guest experience....Does Toast have a "vertical kiosk" (as opposed to the standard horizontal) mode? This seems by-far the preferred layout for "the big guys" and would be a great space saver. We would even add an additi...

Importing Data

Hey all... So we just launched Toast last week and so far it's pretty great.  Here's the thing.  We opened our restaurant in August of 2022 and used an inherited POS until last week.  While the old POS was abhorrent, it did keep basic reports about o...

Where's my Money

It appears TOAST updated the software so that now it includes an Apple Pay option.This means that the system requests the customer to input a credit card number. KOSHER EXPRESS DOES NOT ACCEPT CREDIT CARDS! Unfortunately a customer paid last night us...

Resolved! Order Sending before payment

We are a fast casual concept that in some locations takes the order on the POS and sends the order to the kitchen to prepare the order.  We have issue with in store orders firing to the KDS before payment.  We would love to not send the order to the ...

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