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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Third Party Delivery quote times

Hi Everyonewe have all the 3 major third party delivery, Uber, GH and DD integrated thro toast pos. In the begining for a short time, we were able to see "Due" time on all 3 partners on each tickets. Then one day suddenly (probably after an update) o...

Recurring Invoices

We have a customer who repeats the same order every week. We need to setup recurring weekly invoices so we make sure not to miss this order. This was an easy feature with our previous invoice processor, Square. However, it seems that this isn't a fea...

Recharger

Hi This is Aki from Heavenly waikiki.our portable POS  recharger is not working.So we need replacement. can you pls send new recharger?Thank you very muchAki

New POS Experience Staff Training Video

Just watched the Toast Online resource for the upcoming changes. At 6:00 the presenter references Holding and Sending items. They comment that they are Sending an item but on the video they press a button in the middle which is SAVE. No big deal as I...

Delivery only in the evening

is there any way that Toast could separate the Takeout/Delivery to be able to shut off Delivery for different shifts like they have from 11am-4pm & 4pm-9pm which separates my lunch and dinner we don't do delivery during the day 

New POS Interface Feedback

Hello!Our restaurant was chosen for the advance preview of the upcoming Toast POS interface upgrade, and we've started to compile a list of feedback/bugs/etc. What is the best way to get this feedback to the team working on the new interface?Thank yo...

Chargebacks

good morning I have recently had quite a few chargebacks within my three restaurants. All have been a customer in the house paying with their chipped card on a handheld and have signed on the handheld. My question is if I have a digital signature and...

Setting up new system

We are setting up toast for the first time.  We have some issues.  1)  Every time we hit SEND it displays and order time and then order date popup.  This is for dine in.  How do we get rid of these popups?2) Fulfillment notifications are not going to...

Phantom KDS sounds driving us nuts!

We have one order taking screen, 2 printers (pizza and fry) and one KDS screen at the expo station.The KDS alerts us with a tone when the order comes in. Great. A few weeks back, we started getting "phantom alerts" with no tickets printing and no new...

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