ASPH
Which Toast report can give ASPH (average spend per customer head) per server? For example, if two people are served at one table and the overall bill is £100, then the ASPH is £50.
Forum Posts
Resolved! The 3 Dots on the Log In Screen are an attractive nuisance
On our First Day with Toast we could not find a closed check. After searching and calling Toast support, we found out that a server had pressed "Clear Closed Orders" which is a choice that can be reached by pressing on the 3 dots in the upper corner ...
The Credit Card Competition Act (CCCA)
Congress introduced lifeline legislation for restaurantsLast week, Sens. Durbin (D-IL) and Marshall (R-KS), along with Reps. Gooden (R-TX) and Zoe Lofgren (D-CA), introduced the "Credit Card Competition Act (CCCA)," which would create competition in ...
Number of an item ordered per day
Lots of reports.Where is the report that will show a the volume of a specific item? I would like to be able to see how many of x we have sold on each day of the week. It would be great to be able to run that report over a month of sales. Does thi...
Business Hours
Hello,I am setting up my business hours, but it only allows me to enter one time, my weekend hours are different. I also noticed the same during the set up process, I would like to be able to track my sales on weekends as well not just weekdays.
Toast Resouces
Hi As I continue to see more and more issues posted on the community I believe it is necessary to share where to find the resouces, to allow for a more rapid resolution for issues by making you raise the issue through appropriate channels that can he...
There are two credit card batches daily.
6-16-23 - I called Toast 24/7 support in an attempt to find out why there are two credit card batches every day at our restaurant. The support agent suggested that it was because the amount was too large and it had to go into two batches so the bank ...
Resolved! Specials menu
I just want to take a chicken salad copy the item change the name of the salad and put it on a specials menu is that possible at all. the modifiers are the same the name and description are the only difference and I want it on a summer menu.
Different # included dressing for different size priced items.
I want to set it up this way:WINGSAppetizers (group) -> Wings (Item) -> 6 / 12 / 24 (size price) -> 2 modifiers for wings (6 wings get 2 included dressings, unlimited extra; 12 wings get 4 included dressings, unlimited extra; 24 wings get 6 included ...
6 wings get 2 dressings included, 12 wings get 4 dressings included, etc. How to Set this up?
Hey folks.So, We have an item "chicken wings" with variables prices defined by size: 6 wings are $6 and include two sides of dressing, 12 wings are $12 and include 4 sides of dressing, etc.I've set the price by size successfully, but struggling to f...
How to? Customer needs to select "Combo" modifier before "Choose your drink" modifier will exhibit
Hi folks.So, I have two categories in my menu titled "sandwiches" and "burgers". The items in these categories have a modifier called "Make it a Combo" for an additional $3.99. The customer is allowed to selected this modifier if they would like to a...
downloading upcoming reservations
we are migrating away from toast tables to resy and wanted to know if there is a way for me to download all upcoming reservations for June so we dont lose them or is there a way to migrate over from toast tables? Karina
Duplicate customer records
Is there a way to clean up duplicate customer records associated with the same phone number? I have to many instances where I have multiple records for the same customer. I wish there was a way we could clean this up!
OUTAGE
So let me get this straight, there’s a nationwide toast outage, the offline mode backup isn’t working, the articles for offline checklist cannot be accessed, and customer service cannot be reached. Other friends of mine with businesses using toast ha...
Resolved! Prep station Routing for Modifier Items
To start off, when we have servers ring in a sandwich or entree, it comes in as a side that is selected as a modifier. I have the entree routing to our Grill prep station, and the side of fries to our fry station. The problem is that it causes the ...
