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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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New POS Experience Staff Training Video

Just watched the Toast Online resource for the upcoming changes. At 6:00 the presenter references Holding and Sending items. They comment that they are Sending an item but on the video they press a button in the middle which is SAVE. No big deal as I...

Delivery only in the evening

is there any way that Toast could separate the Takeout/Delivery to be able to shut off Delivery for different shifts like they have from 11am-4pm & 4pm-9pm which separates my lunch and dinner we don't do delivery during the day 

New POS Interface Feedback

Hello!Our restaurant was chosen for the advance preview of the upcoming Toast POS interface upgrade, and we've started to compile a list of feedback/bugs/etc. What is the best way to get this feedback to the team working on the new interface?Thank yo...

Chargebacks

good morning I have recently had quite a few chargebacks within my three restaurants. All have been a customer in the house paying with their chipped card on a handheld and have signed on the handheld. My question is if I have a digital signature and...

Setting up new system

We are setting up toast for the first time.  We have some issues.  1)  Every time we hit SEND it displays and order time and then order date popup.  This is for dine in.  How do we get rid of these popups?2) Fulfillment notifications are not going to...

Phantom KDS sounds driving us nuts!

We have one order taking screen, 2 printers (pizza and fry) and one KDS screen at the expo station.The KDS alerts us with a tone when the order comes in. Great. A few weeks back, we started getting "phantom alerts" with no tickets printing and no new...

Persistence of Table Server Assignments?

We're planning to use Order and Pay to facilitate an online-exclusive wine list in our wine bar.  We plan to utilize Server Assignments to ensure that tips earned hit the right pool. Are Server Assignments persistent from one business day to the next...

Feature Request: Inventory Count Management

We're a high volume restaurant with a menu that changes daily. We make extensive use of holding and firing individual courses. We do our best to set (and estimate when necessary) inventory quantities before opening, but invariably some inventory coun...

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