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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Resolved! blind cash drop

Anyone know how to do a blind drop on Toast? Meaning the person that does a check out after shift, does not see cash totals in their report? Toast has a blind drawer but it still shows cash in hand at end of shift report

Printer Troubleshooting Quick Tips

Here are some tips to quickly troubleshoot your printer issues! If you're experiencing difficulties, start by power cycling the printer: turn it off, wait 30 seconds, and turn it back on. Next, ensure all printer cables are properly seated by unplugg...

Rob | Community Manager
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Mobile Order & Pay Item Routing

Hello,I am looking for help with Mobile Order & Pay item routing. To give context, our style of service is slightly different than most. We have servers on the floor at all times, interacting with guests and placing orders through a Toast Go 2. Our s...

Resolved! making printer louder

Our bar printer makes no noise when tickets come out.  Thus, the bartenders rarely hear it and and the servers are having to wait for drinks.    However, the kitchen printer is significantly louder (making that "ticking" noise kinda like an old addin...

Kiosk & Promo Codes

Hello Toast Community,I was hoping I could pick everyone's brain about promo code usage on kiosks. You all know by now that promo codes are not accepted on the kiosk. Has anyone found a way to use them or change operations a little bit to make it wor...

Remove Customer Credits

Is there a way to remove customer credits once they've been applied? In this case, it was accidentally applied to a customer twice, so in order to have a more accurate idea of how many customer credits are floating around in the nebulous ether, I'd l...

How to calibrate the Toast TLP400 printer?

Hello,We are using the Toast TLP400 label printer for the first time.  However, after each print it feeds about a foot of the roll after, wasting a bunch of label paper.  I also have to hit the feed button each time as it has the blinking red light o...

Resolved! complicated pricing question

I need some pricing help, please. I have a brunch item whose menu pricing I cannot seem to get correct. Egg Benedict is available with crab (21), chorizo (16), bacon (15), short rib (19) or... pick any of those three for 23.Currently I have the bened...

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