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Restaurant Operations
Destination to discuss Menu Building, Kiosk, Toast Go Handheld, Kitchen Display System and beyond.
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Online ordering approval

Hey Everyone!  Has anyone else experienced online orders automatically approving even when you have them set to manually approve before ticket goes to the kitchen?  Thanks in advance! 

creating future customer orders

Trying to figure out how to create future orders when customers place them greater then one week and to keep track of them in a calendar as well, plus with customer information such as name , phone number and email address ? I've been asking experts ...

Access to a back-end "prep time changes" log?

Would anyone else find it incredibly useful to have access to some type of back-end "log" that details what time Prep times where changed throughout the day, from what # of minutes -> to what # of minutes, and for how long each Prep time duration sta...

Default Modifiers - Settings have no affect.

I have had print default modifiers turned on for a long time, I have recently decided to not print them but I can not get them to stop printing no matter the setting (show default modifiers enable or disable), also seem to ignore print default modifi...

Pre-Modifiers

Hey Toasters!Does anyone feel solid on how the pre modifier's function?  I want to call support but what I need to ask seems too convoluted  to call the support line. I thought maybe my fellow toasters would be able to help! Example: I have a loaded ...

Resolved! Mobile Order and Pay and KDS Issue

Hi Everyone,We have Mobile Order and Pay setup for our cafe.  We have a QR code where customers are able to scan, bring up our menu, order, pay and they will get a text when its done to pickup at the counter.  All that is working fine.The issue we ar...

KDS production reporting

Wondering if anyone knows of a third part integrations that might be able to provide some data on KDS reporting. I currently export a menu detail report for a specific time period to excel so that I can group my items together by prep station. I use ...

Shift Reviews/Closing Drawers for a Bar

We have had Toast for 2 weeks and we cannot seem to get our numbers to even out. We need assistance in finding out if what we are doing is what is best for our situation. Here's how the bar runs:There are 2 banks of $400 for the day -$400 for AM & $4...

Future order dates

Hi folks! Has anyone else had an issue with future orders scheduled online displaying the Ordered date the same as the Due date? So if someone ordered today 12/1 for 12/22 it would show Ordered: 12/22  Due: 12/22 instead of Ordered: 12/1 It has been ...

Specified times of availability

At one time it was discussed that on Specific times of menu availability for pricing, that eventually the buttons could only be used at those specified times. Example, Breakfast Special priced at $ 8.99 Mon - Fri 6 am - 11 am, would work only during ...

86'd Items Alert

I don't believe this feature exists.  If it does, I'd like to hear about it.   It would be so fantastic if Toast could send an alert to all terminals/handhelds, either by device or user, when an item is sold out.  This way, servers can go to tables i...

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